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Office & productivity software forum: Outlook 2003 won't archive my Inbox

by: mmorasch July 6, 2004 3:39 PM PDT

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Outlook 2003 won't archive my Inbox

by mmorasch - 7/6/04 3:39 PM

I've tried this numerous times. I've been trying to create archives of my old emails to clear them out of my everyday .pst folder. I have successfully created the inbox_2001.pst, inbox_2002.pst files and the sent_2001.pst, sent_2002.pst and send_2003.pst

For the life of me, I can't get my inbox to archive stuff from 2003. All of the folders have 'Archive items in this folder using the default settings' option checked. When doing the export, I say 'Archive this folder and its subfolders' and say to 'Archive items older than: Thu 1/1/2004'

The archive process runs w/o error and generates inbox_2003.pst. However, the file is only 256kb and has no emails in it. All of the 2003 emails are still in the inbox folders

Anyone have any ideas why the archive is not happening?


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Re: Outlook 2003 won't archive my Inbox

by RJC - 7/28/04 7:44 PM

In Reply to: Outlook 2003 won't archive my Inbox by mmorasch

I have the same problem with Outlook 2003; my pst file is from my Outlook 2002. I see the problem I'm having, but don't have a fix. First add the column Modified to you Inbox using field chooser (right click in the field name area and under Date/Time Fields is Modified, drag it. The e-mails that were brought over from 2002 have a modified date of None, but if you open the e-mail and look at file> properties, the modified date is the same as the e-mail date. I hope Microsoft will address this. For now Ill drag my older e-mails to my archive file hopefully, I read a thread where they had a problem dragging more than 10 e-mails at a time... RJC


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Is the SR installed?

by R. Proffitt Moderator - 7/29/04 5:33 AM

In Reply to: Outlook 2003 won't archive my Inbox by mmorasch

Microsoft released a patch recently called SR1 for Office 2003.

Is it installed?

Bob


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Re: Is the SR installed?

by RJC - 7/29/04 7:27 AM

In Reply to: Is the SR installed? by R. Proffitt Moderator

Just installed it, and no help. I still see the problem of having a modified date of "NONE" in the "modified" column (added with field chooser) to my Inbox, but the individual e-mails still have the correct modified date. This is only on the e-mails that were recieved with a previous version of Outlook. The new ones are fine...RJC


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This is beginning to sound as if ...

by R. Proffitt Moderator - 7/29/04 9:08 AM

In Reply to: Re: Is the SR installed? by RJC

This is beginning to sounds as if this is how its supposed to work. Microsoft is famous for such.

If you can, look up the slipstick website and see if they have a forum. That site is nothing but about Outlook and may find a tool or person that knows how to edit those emails for the missing field info to forcably fix it.

Bob


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Outlook 2003 won't archive

by agreer - 2/17/05 12:27 PM

In Reply to: Outlook 2003 won't archive my Inbox by mmorasch

Did you ever get a resolution on this? I've got a group of users who seem to be experiencing exactly the same symptoms.


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Outlook 2003 Not Archiving

by randine - 3/31/05 2:30 AM

In Reply to: Outlook 2003 won't archive by agreer

I am having the same problem, is it the date which is causing this problem. Did anyone find a solution to this problem, please let me know!

randineperry@hotmail.com


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My fix.

by R. Proffitt Moderator - 3/31/05 4:44 AM

In Reply to: Outlook 2003 Not Archiving by randine

I disabled Outlook's archiving and do it myself.

How? Easy. Sort by date, click and drag to the OldMail folder.

Bob


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