Office & productivity software forum: Unable To Print Specfic Word Document

What brand/model of printer ?
What operating system ?
Did she print direct ? Save the attachment first.
Was she able to open the Word attachment ?
Does your document contain macros ? Tell her to try lowering Word's "macro security". (Tools>Options. Security tab...)

She doesn't get an error message...She clicks on the print panel...gets that up OK...When she clicks OK to start the print process..nothing happens after that...Curiously...I tried to print it on my Windows machine and had the same problem...and it was only with that word file...no other word files had that problem...just that one file...I'm wondering if there is something corrupt in that file to prevent it from printing...It does print on my MAC machine...so there may be some issue with the Mac to Windows crossover...I have MAC Microsoft Office 2004 and she has Windows Microsoft Office 2003...There shouldn't be any problems because I always send her stuff from my MAC to her Windows and she is able to open the file and print it with no problems...Just this one file.
hb

1. Yes the correct printer is selected
2. We tried copy and paste onto another new document and strangely enough it still did not print.
Very mysterious!!!
hb

Yes, we did that as well...turned out the same...Simply would not print..
Thanks for you persistence...appreciate it....
hb

I too had the same problem with 2003 document..i tried printing using office 2007 it worked...i also tried a different solution it might look starnge 4 u..i created a new document saved it and gave a print to make sure its working..after doing so i copied the contents to the saved document and tried printing ..it worked..but i did nt understand the logic behind it

Sorry to bump an old thread, but I had the same problem with a document I was working on and tried most of the above to no luck. The only way I got it to print was to open a new word document and copy over the content from the non-working document, and hey-presto it sent to the printer!

i cannot print any Excel documents sent to me. it doesnt seem to matter if i save them on the hard drive, or open them up in the email. They act like they're being sent to the printer; the printer starts flashing that it's receiving a document. Then the printer stops. there are no doc's in the print que. if i save it using a different name - still won't print. i have to copy each Excel worksheet to a new file, reformat the worksheet, then print. Also noted - all Word and Excel docs seem to be 'locked' somehow - Every doc requires me to "enable editing" to save or prin. Word is printing fine (once i "enable editing"). i've got a new laptop, with W7 and microsoft 2010 software. any suggestions?