Alert from CNET Staff

 Attention forum users:  We want you to try out the new CNET forums platform! Click here to read the details. Thanks!

Mac OS X forum: Consistent crashing; crash report included. Need help!

by: JayArrrre March 14, 2012 9:36 PM PDT

Like this

0 people like this thread

Staff pick

Consistent crashing; crash report included. Need help!

by JayArrrre - 3/14/12 9:36 PM

My laptop (15" macbook pro) is crashing pretty frequently. Sometimes it refuses to start back up. Sometimes it starts back up. Sometimes it also makes a beeping noise over and over while the power light flashes on and off. I have no idea what is happening.

Interval Since Last Panic Report: 92184 sec
Panics Since Last Report: 1
Anonymous UUID: DCE7AFA5-E350-43AE-AAEA-4FA6289E79D6

Wed Mar 14 19:29:13 2012
panic(cpu 0 caller 0xffffff80002c266d): Kernel trap at 0xffffff80002b3a57, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x00000000000000c8, CR3: 0x000000000ed20035, CR4: 0x00000000000206e0
RAX: 0x0000000000000001, RBX: 0x0000000000000000, RCX: 0xffffff800e984bc0, RDX: 0x00000000000000c0
RSP: 0xffffff807c9fb9c0, RBP: 0xffffff807c9fb9c0, RSI: 0x0000000000000001, RDI: 0x00000000000000c0
R8: 0xffffff800d070810, R9: 0xffffff800d070710, R10: 0x0000000000001000, R11: 0xffffff80002d8200
R12: 0xffffff800ec44310, R13: 0xffffff800d070710, R14: 0x00000000000000c0, R15: 0xffffff800ec44308
RFL: 0x0000000000010282, RIP: 0xffffff80002b3a57, CS: 0x0000000000000008, SS: 0x0000000000000000
CR2: 0x00000000000000c8, Error code: 0x0000000000000000, Faulting CPU: 0x0

Backtrace (CPU 0), Frame : Return Address
0xffffff807c9fb680 : 0xffffff8000220702
0xffffff807c9fb700 : 0xffffff80002c266d
0xffffff807c9fb8a0 : 0xffffff80002d7a1d
0xffffff807c9fb8c0 : 0xffffff80002b3a57
0xffffff807c9fb9c0 : 0xffffff800022464f
0xffffff807c9fb9f0 : 0xffffff8000220a59
0xffffff807c9fbf00 : 0xffffff8000220d85
0xffffff807c9fbf40 : 0xffffff80002c1f67
0xffffff807c9fbfb0 : 0xffffff80002d7941

BSD process name corresponding to current thread: firefox-bin

Mac OS version:

Kernel version:
Darwin Kernel Version 11.3.0: Thu Jan 12 18:47:41 PST 2012; root:xnu-1699.24.23~1/RELEASE_X86_64
Kernel UUID: 7B6546C7-70E8-3ED8-A6C3-C927E4D3D0D6
System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 1765001649571
last loaded kext at 1579285831715: 1.0.0d22 (addr 0xffffff7f8078e000, size 36864)
last unloaded kext at 1676485185787: 1.0.0d22 (addr 0xffffff7f8078e000, size 36864)
loaded kexts:
com.vmware.kext.vmnet 3.1.2
com.vmware.kext.vmioplug 3.1.2
com.vmware.kext.vmci 3.1.2
com.vmware.kext.vmx86 3.1.2
com.parallels.kext.prl_hid_hook 6.0 12106.692267
com.parallels.kext.prl_hypervisor 6.0 12106.692267
com.parallels.kext.prl_usb_connect 6.0 12106.692267
com.parallels.kext.prl_vnic 6.0 12106.692267
com.parallels.kext.prl_netbridge 6.0 12106.692267
com.kaspersky.kext.klif 2.2.0d14 1.9.4d0 3.0 3.10 1.59 1.0.0d1 100.12.42 122 2.1.7f9 2.1.7f9 3.5.9 1.0.26 7.1.8 7.1.8 3.0.1d2 2.0.1d2 7.0.0 1.2.2 4.7.5d4 1.5.3 3.0.16 7.1.8 225.2 3.0.1 312 225.2 3.0.3 1.0.0d1 1.0.0d1 33 2.0.1 4.5.0 4.8.9 161.0.0 513.20.19 1.5.0 3.0.8b2 2.2.0 4.5.8 1.4 1.4 1.6 1.7 1.4 1.5 167.3.0 3.2.30 1.1 167.3.0 1.0 80.0 4.0.3f12 10.0.5 2.1.7f9 1.0.10d0 2.2.4 2.1.7f9 2.1.7f9 1.8.6fc6 1.3 3.0.16 3.1.1d8 4.7.5d4 1.0.10d0 3.0.16 1.0.3 7.1.8 7.1.8 2.3.2 2.3.2 4.0.3f12 4.0.3f12 4.0.3f12 170.4 170.4 3.0.3 3.0.1 227.1 4.4.5 4.5.3 4.5.8 3.0.3 1.6 1.7 1.7 403 2.0.1 3.0.3 4.5.8 4.4.5 412.2 1.0.0d5 2.0 2.0.7 4.5.8 1.5.0 1.7.1 1.1 177.3 1.0.0d1 7 331.3 1.7 28.18 1.4 2.6.8 1.4
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i5, 2.53 GHz, 4 GB, SMC 1.58f16
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x384A53463235363634485A2D314731443120
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x384A53463235363634485A2D314731443120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (
Bluetooth: Version 4.0.3f12, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Apple Optical USB Mouse, apple_vendor_id, 0x0304, 0xfa140000 / 6
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 9
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 4
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 3

Forum Icon Legend

  • UnreadUnread
  • ReadRead
  • Locked threadLocked thread
  • ModeratorModerator
  • CNET StaffCNET Staff
  • Samsung StaffSamsung Staff
  • Norton Authorized Support TeamNorton Authorized Support Team
  • AVG StaffAVG Staff
  • avast! Staffavast! Staff
  • Webroot Support TeamWebroot Support Team
  • Acer Customer Experience TeamAcer Customer Experience Team
  • Windows Outreach TeamWindows Outreach Team
  • DISH staffDISH staff
  • Dell StaffDell Staff
  • Intel StaffIntel Staff
  • QuestionQuestion
  • Resolved questionResolved question
  • General discussionGeneral discussion
  • TipTip
  • Alert or warningAlert or warning
  • PraisePraise
  • RantRant

You are e-mailing the following post: Post Subject

Your e-mail address is used only to let the recipient know who sent the e-mail and in case of transmission error. Neither your address nor the recipient's address will be used for any other purpose.

Sorry, there was a problem emailing this post. Please try again.

Submit Email Cancel

Thank you. Sent email to


Thank you. Sent email to


You are reporting the following post: Post Subject

If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

Offensive: Sexually explicit or offensive language

Spam: Advertisements or commercial links

Disruptive posting: Flaming or offending other users

Illegal activities: Promote cracked software, or other illegal content

Sorry, there was a problem submitting your post. Please try again.

Submit Report Cancel

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.


Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.


You are posting a reply to: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Duplicate posts are not allowed in the forums. Please edit your post and submit again.

Submit Reply Preview Cancel

Thank you, , your post has been submitted and will appear on our site shortly.