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Mac OS X forum: Our emails no longer received by one particular addressee

by: BBob August 18, 2010 5:16 AM PDT

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Our emails no longer received by one particular addressee

by BBob - 8/18/10 5:16 AM

24" iMac running OX v10.6.4 / 2.66GHz Intel Core 2 Duo / 4 GB 1067MHz RAM

About 3 months ago one addressee reported that she no longer receives our emails, including our replies to her emails.

- Her husband's email account, using same Windows PC, has no problem receiving our emails.

- We have no problem receiving her emails.

- This problem exists using any of the 3 macs in our household

-This problem exists for both my and my wife's email account

She reports that our messages are not going to her trash or to her junk mail

Any ideas out there?


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OOps more info

by BBob - 8/18/10 5:21 AM

In Reply to: Our emails no longer received by one particular addressee by BBob

Using MacMail v4.3


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If you are absolutely sure that the email

by mrmacfixit Moderator - 8/18/10 6:32 AM

In Reply to: Our emails no longer received by one particular addressee by BBob

address that you have for this person is 100% correct, I would suggest that the problem is at the other end.
If the address was incorrect, you would be getting emails back from the recipients mail server.

To have the problem spread over 3 different Mac's and two different accounts would suggest that you do not have a problem at your end.

Suggest to your friend that she takes a look at the Web Mail provided by her ISP, she would access it via her Web Browser, instead of using the Windows Mail account.
If your emails are there, but not in her Windows Mail program, then the problem is with a setting somewhere in her Mail program.

P


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