external hard drive won't mount
by fearlessnellie - 2/21/10 6:21 PM
i'm working with a macbook and I'm having trouble with my external hard drive.
when i connect it, it does not show up on the desktop. it does appear in the side bar of disk utility but it says it is still unmounted and will not let me mount it.
i cannot verify or repair the disk in first aid. nor can i create a new disk image onto another drive.
this has never happened to me before so i am very lost. i've googled my brains out but haven't really found any answers to my specific problem.
this drive has everything important on it so i would really appreciate anything that could possibly help.