by: 30jimbo30 September 3, 2009 7:15 AM PDT
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Total posts: 17 (Showing page 1 of 1)
All too common.
by R. Proffitt 
- 9/3/09 7:17 AM
In Reply to: Cannot send email following upgrading to Snow Leopard by 30jimbo30
I'm finding many users not to be adept at or even want to know how to setup email settings. Nothing wrong about that but at times we get to dive into the settings to change them back.
Bob
by avw - 9/3/09 6:39 PM
In Reply to: All too common. by R. Proffitt
No problem with sending or receiving e-mail but wish I could say the same for printing to OKI laser Printers.
Another glitch out there is Hotmail.
by R. Proffitt - 9/5/09 3:51 AM
In Reply to: Cannot send email following upgrading to Snow Leopard by blonde_b3
Hotmail sent out a recent notice. Just our luck to have that and this change at the same time. Again, we get to check everything but be assured I read this discussion again and nothing tells me it's not a downed email server or a setting or firewall or "other." You don't want to know that the last dozen fixes I've done for THIS ISSUE has been settings. The owners are getting little things wrong or the email server is down. I wish it was something else.
Bob
Found the fix
by blonde_b3 - 9/5/09 4:06 AM
In Reply to: Another glitch out there is Hotmail. by R. Proffitt
OK guys, I just found the fix on another forum. Apparently Snow Leopard has changed the mail setting such that now you have to put in password authentication for sending mail regardless of whether your ISP requires authentication for their smtp server or not. You have to go into mail preferences for each account and change smtp server settings to include password authentication, insert user name and password (the same ones used for receiving mail) and hey presto, you are now able to send mail again just like it worked in Leopard 10.5. Wouldn't it be nice if Apple bothered to inform everybody of this before setting little traps? I guess they forgot to communicate with eachother so nobody ended up telling their customers all over the planet either...
Read that reply above.
by R. Proffitt - 9/5/09 4:36 AM
In Reply to: R.Profit go check the web some.... by blonde_b3
"Snow Leopard has changed the mail setting such that now you have to put in password authentication for sending mail regardless of whether your ISP requires authentication"
Again, its a setting. All I'm sharing is that I have yet to find it not be a setting or a down server.
What are you finding?
As to tone, I apologize but am trying to share what I am encountering and hope those with the problem will keep trying.
Bob
The issue is not users making errors - it's a change in 10.6
by blonde_b3 - 9/5/09 2:22 PM
In Reply to: Read that reply above. by R. Proffitt
Bob, yes it's a settings issue but it's a change in settings that is required by 10.6, not one required by the ISP or one that was previously required for mail to function normally. ie. your suggestion that users were getting little things wrong was not strictly the truth now was it? Us users were getting the settings exactly right according to the ISPs and according to Apple at first. Now we learn that Apple has realised that they changed the requirements in mail without warning any users or ISPs that for all outgoing server settings we must include password authorisation. That's not a down email server or users making errors in their settings Bob. Nice of you to provide the commentary, even better if you had provided the correct information for users to get their mail sending again and an explanation of what is different in snow leopard that caused this issue.
Thanks for this.
by R. Proffitt - 9/5/09 6:15 PM
In Reply to: The issue is not users making errors - it's a change in 10.6 by blonde_b3
Would it be OK by you to craft a sticky about this like the one about printing using your input? Make a good one and I'll sticky it!
Bob
Sticky
by blonde_b3 - 9/5/09 10:34 PM
In Reply to: Thanks for this. by R. Proffitt
Sticky sounds good, but what's a sticky? I found the 'official' fix for this mail problem at Apple support, perhaps this is good for a sticky:
http://support.apple.com/kb/TS2998
Geoff
Look at the forum you are posting in.
by R. Proffitt - 9/6/09 4:30 AM
http://forums.cnet.com/mac-forums/mac-os-x-forum/
This Mac OS X forum has many posts. Today there is one at the top stuck at the top with a note like icon on it. That is the current sticky.
If you make a nice top post with the problem description, your solution and the link for further reading then I'll sticky it so others don't have to read this long discussion.
Bob
Sticky is up
by blonde_b3 - 9/6/09 12:53 PM
In Reply to: Look at the forum you are posting in. by R. Proffitt
Thanks for the explanation Bob, I see that somebody has now put a sticky up with that link. Good to know a little more about how this forum works. Geoff.
Not enough room.
by mrmacfixit - 1/15/11 6:34 AM
Is that a fact or just something that you assume?
Did you get any error messages indicating that you did not have enough room?
How much free space do you have on your hard drive?
You can find that answer by opening your hard drive and looking at the bottom of the open window. The amount of free space is shown there.
What version of OS X are you currently running and what problems are you having with Mail?
P
Total posts: 17 (Showing page 1 of 1)
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