First, I'd like to know if that is the exact error message rendered -- that actually displayed on the monitor? Does the error popup applet have a title?
If you're positive the system has not been infected "link here", then step through the following to hopefully help resolve any existing problems. Be advised however, the following does not take into account many of the possible causes when Service Packs for IE or Windows have been installed with default settings that have not been changed to concide with you're usual way of doing business.
1. When visiting Web sites, add-ons (software components) may be downloaded automatically, you may be prompted to download add-ons, or you may be directed to visit a Web site to obtain the latest add-on. These components may be third-party ActiveX controls that extend browser functionality or that provide special user interface elements in IE. The article [Q883256] describes how to control add-ons by using the Manage Add-ons feature of SP2, describes how to use and how to troubleshoot its features.
2. The article [Q885355] explains that when the by default Use smooth scrolling option is enabled, the following anomalous behavior can occur:
When you scroll through a Web pages, the CPU Usage meter in Task Manager may indicate 100 percent CPU use.
Other programs may slow down or become unresponsive. For example, if you play a video DVD, an audio DVD, or an audio CD while you scroll through a Web page, you may experience video or audio distortion.
3. Three links for your reading pleasure:
a. "Browser Helper Objects: The Browser the Way You Want It?
b. "What is a Browser Helper Object?."
c. "BHODemon" that can be downloaded may assist with your situation perhaps.
4. "Itty Bitty Process Manager (IBProcMan)" - a ZIP file download and requires no installation:
I've been seeing more and more cases of infections by trojans that kill any antivirus or antispyware programs you try to use and remove them. For such cases, I created a standalone version of the 'Itty Bitty Process Manager' inside HijackThis. It should be a bit harder for trojans to detect, since it has no window caption. If they do start targeting it by filename, rename the executable before running it and you should be good to go.
A standalone version of the little process manager included in HijackThis (Misc Tools section). Shows full paths to processes, optionally shows DLLs loaded by processes. Can save the process list (and dll list) to file, as well as copy it to the clipboard. Compatible with at least Windows 98, 98SE, ME, 2000, XP and newer.
Very useful for cleaning up systems infected with trojans or viruses that kill antivirus and antispyware programs.
5. Download and use "IEFix" - a general purpose fix for Internet Explorer (Win 98/ME/2000/XP):
Note: Else, some of the core Internet Explorer ".dll files" may not be correctly registered or need registering. First, verify the exact path of where the Iexplore.exe file is found and used as noted for the "Primary. . ." example. Second, click Start, Run, type exactly "Primary Hard Drive Letter:\Program Files\Internet Explorer\iexplore.exe" /rereg, and then either click OK or press Enter.
a. Registers Urlmon.dll, Mshtml.dll, Actxprxy.dll, Oleaut32.dll, Shell32.dll, Shdocvw.dll, [Q281679].
b. Refreshes Internet Explorer using IE.INF method. Note:
"Unable to Install Internet Explorer 6 on Windows XP (Q304872)"
"How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP (Q318378)"
c. Initiates "SFC /Scannow" (Win2K&XP), [Q310747].
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