Sound Problem-Headsets only work on right side
by mike281 - 3/2/14 10:36 AM
In Reply to: Desktop? by R. Proffitt
Hi Bob, thanx, With reference to replacing the sound card, I've never done anything like that. I'm not too steady working on small stuff like inside the computer. (i am 72YO with a tremor) i did a fresh download of the sound drivers from Dell's help page yesterday. That didn't help. the speakers are working fine, it is just the left headset that does not work when i plug in a headset. i've tried the headset jack in both the front and rear of the computer and more than one set of headphones. Same result, no left channel.
I do have a few months left on a service contract with Staples, that i got last year when i had major problems and had to have the OS replaced. If i need a new sound card, maybe i could buy it from them and have them do the install for me. What do you think? Thank you! Mike
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