Computer help forum: Help with computer problem

by: DawnW September 14, 2013 6:33 PM PDT

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Help with computer problem

by DawnW - 9/14/13 6:33 PM

I work in Word 2002 every day for my job (that's the version my boss wants to use). The other morning my computer had rebooted overnight, and everything now in My Documents has the symbol of Express Scribe, which is a transcriptionist software that I use, next to it, and whenever I open an email from her with an attachment of a project to do, it no longer opens right into Word like it used to. It is now a DOC file and it is trying to open it in Express Scribe too. I have no clue what happened, but I'm ready to lose my mind! I was able to do a system restore, which temporarily works, but then it goes right back to being messed up. I'm not very good with computers, so if anyone can help, please be specific!

Thanks!!

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