Computer help forum: Bandwidth problem

by: fabbbyyyy August 9, 2013 9:18 PM PDT

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Bandwidth problem

by fabbbyyyy - 8/9/13 9:18 PM

Ok, so around 2 weeks ago I was having issues with my internet mainly being my bandwidth feeling a lot limited due to the fact that I was unable to stream to twitch TV anymore due to insufficient bandwidth, I have been streaming fine for 2 months until 2 weeks ago due to that problem. So I started trouble shooting everything, checking my network card, virus's, malware, etc. Everything fine, then I check my actual power levels and noticed my upload power level was at 54, while my download power levels were fine. Book a technician he comes, replaced a wire outside my house and leaves, upload power level goes down to 52, still too high. Call another, he replaces an even longer wire that was torn and it's back down to 43. I thought that my have fixed it but nothing had changed, call another technician he tests my line and stuff, says it's fine but there was a report about a node on a pole that was having network problems, next day come and i'm told that the node was fixed. My problems still persist with my bandwidth, I have another technician come out, but this time he brought along a friend, a supervisor, and someone to work on the node manually. Like all other technicians they run the ol' speed test and it's giving proper speeds. They check everything around my house, test my signal, check the node, everything is fine, speedtest is fine, and still my problem persists and the bandwidth is still fluctuating. Now i'm stuck posting here and seeing what alternatives I have other than switching to FIOS.

Thanks.

P.S. i'm not even sure how to explain my problem to the employee's when they all only check how your speed tests are doing?

Edit - my wireless gateway was also replaced on the 3rd visit.

Oh and example, not wanting to advertise but here's my channel twitch.tv/fable687

http://www.twitch.tv/fable687/b/443265424 starts around 5:45

compared to like, http://www.twitch.tv/fable687/b/436840475

where I stream for 3 hours with 0 frames dropped, and starting 2 weeks ago this new problem arose where just 5 mins in I get tons of frame drops, and when I go check why something is up with my bandwidth..

thanks.


~fabbbyyy

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