Computer help forum: Help! Computer is dead but I need files off the Hard Drive

by: dweano April 16, 2013 11:47 AM PDT

Like this

0 people like this thread

Staff pick

Help! Computer is dead but I need files off the Hard Drive

by dweano - 4/16/13 11:47 AM

Hey guys. I have a problem with my bleeping computer. It was always a piece of crap but a yearish ago it finally died. I can power it up, it powers up for bit, then dies, restarts, etc. Nothing ever making it to the screen. I have no love lost for that thing but I just realized I have files on that computer that I NEED.



The old (dead) computer that has the oh so crucial files on its hard drive is a (don't laugh) Acer Ferrari One 200 Series.



From what I understand by best chance is to physically remove the hard drive and put it in an enclosure and hope the hard drive itself isn't dead (which...I somewhat suspect it is)



My problem is I don't know and can't find the specs of the hard drive. The Acer site says it could be multiple things. Should I take the computer apart and take pics for you guys? I just somehow need to access that hard drive. Even to copy them to my current computer real quick but I need to know what enclosure to get, or even if that is the best idea



If the Hard disk is dead itself am I pretty much screwed?



Thanks for any tips! I know I sound disjointed and rattled I just need to get those files somehow

Forum Icon Legend

  • UnreadUnread
  • ReadRead
  • Locked threadLocked thread
  •   
  •   
  •   
  •   
  •   
  •   
  •   
  • ModeratorModerator
  • CNET StaffCNET Staff
  • Samsung StaffSamsung Staff
  • Norton Authorized Support TeamNorton Authorized Support Team
  • AVG StaffAVG Staff
  • avast! Staffavast! Staff
  • Webroot Support TeamWebroot Support Team
  • Acer Customer Experience TeamAcer Customer Experience Team
  • Windows Outreach TeamWindows Outreach Team
  • DISH staffDISH staff
  • Dell StaffDell Staff
  • Intel StaffIntel Staff
  • QuestionQuestion
  • Resolved questionResolved question
  • General discussionGeneral discussion
  • TipTip
  • Alert or warningAlert or warning
  • PraisePraise
  • RantRant

You are e-mailing the following post: Post Subject

Your e-mail address is used only to let the recipient know who sent the e-mail and in case of transmission error. Neither your address nor the recipient's address will be used for any other purpose.

Sorry, there was a problem emailing this post. Please try again.

Submit Email Cancel

Thank you. Sent email to

Close

Thank you. Sent email to

Close

You are reporting the following post: Post Subject

If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

Offensive: Sexually explicit or offensive language

Spam: Advertisements or commercial links

Disruptive posting: Flaming or offending other users

Illegal activities: Promote cracked software, or other illegal content

Sorry, there was a problem submitting your post. Please try again.

Submit Report Cancel

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

You are posting a reply to: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Duplicate posts are not allowed in the forums. Please edit your post and submit again.

Submit Reply Preview Cancel

Thank you, , your post has been submitted and will appear on our site shortly.

Close