Computer keeps resetting when connected to the internet
by mrmrscarr - 4/15/13 7:30 PM
Within the last two weeks, my boyfriend has not been able to get on the internet with his Toshiba laptop. Whether it's using an ethernet cable or WIFI, the computer will automatically restart. I have tried everything I could think of to fix it. I've ran Malwarebytes. I've tried system restore. I've uninstalled/reinstalled devices. I've attempted to run Windows Update but failed due to the resetting. Better yet, anything dealing with connecting to the internet has completely failed. I wouldn't mind restoring to factory settings if I knew for sure that Windows 7 would also restore. I have no disc as this laptop was not accompanied by one. This computer doesn't have any programs of value as it's only used for iTunes and the internet.
Someone please help me.