Answer Best answer as chosen by user cjz06
I have found Gateway PC's to be quirky in that they want things to remind the same during a reload or OS install of OEM restore/recovery s/w. It shouldn't be the case, but only from experience have I have I found this so, though not always. Even, if the brand of the HD is different that is enough to be a PITA for this restore.
Alas, I ask did you prep the HD as in format, etc. before the restore was loaded and NOT a "quick format" the proper time consuming format. If the HD is larger than the old you need to make it the same partition size as before and/or redo the HD as it came from the factory, which again because that changed it fails. -OR- it reloads to a properly formatted and partitioned HD and returning the hidden recovery s/w as well to the 2nd partition. Otherwise, if nothing seems to correct the problem using your current restore s/w, then only a "factory supplied" discs will do. You already stated nothing else has changed other than the HD itself, so that leads to either the recovery process is hosed(bad s/w) or the HD just hasn't been setup right as the recovery s/w "expects" it to be, again Gateway PITA method of doing things.
You can review the way Gateway wants it to be done following their support website guide/manual. Look for your model# and check the process and YES it does matter, because Gateway is a PITA. I exclude any other cause for now unless you forgot to mention it. The posters covered what should have been done other than what I stated for Gateway methods. I hope it helps.
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