Computer help forum: Laptop doesn't turn on right, fan running, but black screen

by: bookmark123 March 16, 2013 5:50 PM PDT

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Laptop doesn't turn on right, fan running, but black screen

by bookmark123 - 3/16/13 5:50 PM

Hi everyone, I need help with my laptop, not sure what's wrong with it...

It's a Gateway NV7310u
I've had it for just over three years.

So one morning I opened my laptop and pressed a key to turn it back on from hibernating (I think that's what it's called) and the lights (above the keyboard) that usually come on when it comes back up flashed quickly and then the computer made a sound like it was *going* to turn on but then did nothing (black screen)... And I could hear the fan going on but very low, not as loud as it usually is. Battery was fully charged, and both the lights were on for the battery and the power...

I googled this issue and saw a lot of similar problems but there were different answers as to what the problem was and nothing I read made it any clearer to me. I tried taking the battery out and holding the power button down and putting it back in, etc. That worked maybe 2 or 3 times but that's it.

There's also another issue that I don't know if it's related or not... for the past few months or so my computer would get very hot and shut off randomly when I would do anything like go on webcam, watch videos or listen to something on youtube, etc. I don't know what the problem is with there either. I propped my computer up on stuff so it wasn't flat on a surface but it didn't help much. So I don't know if that contributes to anything that's causing the new issue...

So any solutions are very welcome and if anyone has any ideas on how much this would cost to fix (I know it varies a little depending on where) would be nice.

Thanks!

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