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Computer help forum: Cannot off-load files to my laptop with flash drive.

by: tomx2 February 19, 2013 8:04 PM PST

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Cannot off-load files to my laptop with flash drive.

by tomx2 - 2/19/13 8:04 PM

I just received my latitude E5530 Laptop using Win 8.
Previously I copied all needed files from my Desktop XP to a flash drive (SanDisk).
I verified in File explorer and everything look copied.
Connected the flash drive to my laptop USB (Drive E).
Went to file explorer and shows I have 2 folders on the flash drive.
1. Club application
2. SanDisksecureAcc.
Plus 1 other file with no folder called "RunSanDiskSecureAccess having a large size of KB.
When I open the above folders, sub-folders display showing files with extension .Dll.
Put flash drive back in my Win XP desktop and my files I copied are displayed correctly.
Should I double click and run this file RunSanDiskSecureAccess from file explorer in win 8.
It appears my laptop is displaying info related to the product SanDisk but I cannot see my files I copied.
Unless they are hidden.

Is it possible the flash drive is not compatible for win 8?

Thanks.
TC.


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It's more likely the secure system of Sandisk is not compat.

by R. Proffitt Moderator - 2/20/13 7:47 AM

In Reply to: Cannot off-load files to my laptop with flash drive. by tomx2

Copy the files again but don't use the secure files feature. Sandisk writes more at link.
http://kb.sandisk.com/app/answers/detail/a_id/5854/~/removing-secureaccess-on-a-flash-drive

Bob


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