need help with computer problem
by joniEh123 - 2/9/13 4:06 AM
I have a problem with my HP laptop that keeps reoccurring:
Whenever I watch a video on my computer (online or on DVD), for the first minute or so all seems fine but then the video starts to slow down or to freeze completely and the audio and video get out of sync. Sometimes this also causes the entire computer to slow down.
Also I have the impression that when this happens my computer is hotter than usual.
Since I don't know a lot about computers I was pretty clueless about what might be the problem, but today, while I was unsuccessfully trying to play a video on YouTube, a window opened and said that a Flash plug-in has crashed.
Does anyone have a guess on what might be the problem and what I could try to do in order to fix it?
Is the crashing plug-in responsible for my problems? Or maybe an over-heating issue? Otherwise my computer works fine. It is only when I want to play a video that it starts making problems.
I would be happy for any advise.
Thanks a lot!!