Computer help forum: AHCI port0 device error - hard drive

by: shqipo February 5, 2013 3:51 PM PST

Like this

0 people like this thread

Staff pick

Resolved question

AHCI port0 device error - hard drive

by shqipo - 2/5/13 3:51 PM

I have a Dell XPS Studio. Not sure what brand HD (I think WD) cause I haven't taken it out yet. I only have one 1TB HD in my computer, yet, factory default, it was set in BIOS as RAID. A couple of days ago, I kept getting a message from Intel Rapid Storage Technology "Disk on port 0: At Risk". I had the option to set it to normal. Which I did. Whenever I tried to restart the PC, it gives me a black screen with this Error code: AHCI Port0 Device Error. Press f2 to resume Which I did, and it would go back to normal windows login screen and computer would operate.

I tried a sfc scan and it didn't show any errors. I tried chkdsk. First time it didn't start when I restarted my computer. Second time it did. I let it run overnight last night and this morning I woke up to the "AHCI Port0 Device Error. Press f2 to resume" screen so I don't even know if it found and fixed any errors. As I continued to use the PC normally this morning, a window popped up saying hard drive was going to fail so I should back up. I have never seen it before. I turned the PC off immediately cause I want to get a new HD and clone this one, if I can.

1. There's a good chance the HD is failing, but why am I getting the AHCI error when I'm not using AHCI? In BIOS I only have two options for the HD: RAID or ATA. Is this error related to the actual HD failing or the computer is trying to look for another RAID drive and is not finding it?

2. I'm buying a new HD today. I already use CrashPlan cloud backup so most of my files are already backed up with them. I do shoot and edit photos. Do you recommend I get: A. a new larger (e.g. 2TB) HD for future expansion B. a 1TB (I was thinking about WD Caviar Black - unless you recommend something else) and clone the current one, plus get another HD (e.g. Green - or is Seagate fine?) to store all photos and use it as a scratch disk for Photoshop, considering I also back them up with CrashPlan or C. Two 2TB drives and set them up as RAID?

Forum Icon Legend

  • UnreadUnread
  • ReadRead
  • Locked threadLocked thread
  •   
  •   
  •   
  •   
  •   
  •   
  •   
  • ModeratorModerator
  • CNET StaffCNET Staff
  • Samsung StaffSamsung Staff
  • Norton Authorized Support TeamNorton Authorized Support Team
  • AVG StaffAVG Staff
  • avast! Staffavast! Staff
  • Webroot Support TeamWebroot Support Team
  • Acer Customer Experience TeamAcer Customer Experience Team
  • Windows Outreach TeamWindows Outreach Team
  • DISH staffDISH staff
  • Dell StaffDell Staff
  • Intel StaffIntel Staff
  • QuestionQuestion
  • Resolved questionResolved question
  • General discussionGeneral discussion
  • TipTip
  • Alert or warningAlert or warning
  • PraisePraise
  • RantRant

You are e-mailing the following post: Post Subject

Your e-mail address is used only to let the recipient know who sent the e-mail and in case of transmission error. Neither your address nor the recipient's address will be used for any other purpose.

Sorry, there was a problem emailing this post. Please try again.

Submit Email Cancel

Thank you. Sent email to

Close

Thank you. Sent email to

Close

You are reporting the following post: Post Subject

If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

Offensive: Sexually explicit or offensive language

Spam: Advertisements or commercial links

Disruptive posting: Flaming or offending other users

Illegal activities: Promote cracked software, or other illegal content

Sorry, there was a problem submitting your post. Please try again.

Submit Report Cancel

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

You are posting a reply to: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Duplicate posts are not allowed in the forums. Please edit your post and submit again.

Submit Reply Preview Cancel

Thank you, , your post has been submitted and will appear on our site shortly.

Close

You are requesting a clarification of the question: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Submit Clarification Request Preview Cancel

Thank you, , your post has been submitted and will appear on our site shortly.

Close

You are posting an answer to the question: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Submit Answer Preview Cancel

Thank you, , your post has been submitted and will appear on our site shortly.

Close
close

Click here to be notified via e-mail when someone submits an answer.

Would you like to resolve this question? close

Based on your response, it looks like this question has been answered.



Sorry, there was a problem resolving this question. Please try again.

Resolve Leave unresolved