by Kees_B - 1/27/13 2:36 PM
In Reply to: Thank you by theguy1001
The easiest way to get your files back, of course, is if you already have a backup. If you don't, we generally interpret that as meaning that don't mind to lose everything that's on your hard disk. But it turns out there are people (you might be one of them) that - if something like this happens - find they DO mind after all.
But it's always possible to take the hard disk out your current PC and transform it into an external disk that you connect via USB to your new PC so you can copy all your data off it. That is, if the thing that's broken in your current PC is NOT the hard disk. With a broken hard disk, you've lost everything. But, as I said above, you're supposed not to mind that.
Be sure to ask the repair shop to show you can get to your old documents indeed. You might need to "take ownership" if they get an "access denied" error on files inside your Documents folder. And that's routine for them (I hope), while it would take you much more time to find out how that works.
When all is fine again, don't hesitate to come back here for advice about future backup. You might not be so lucky always to get your data back if you don't.
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