Computer help forum: Netflix Streaming Distorted

by: pcrayon78 January 21, 2013 2:44 PM PST

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Netflix Streaming Distorted

by pcrayon78 - 1/21/13 2:44 PM

Hi,

I recently purchased a brand new Sony Vaio Ultrabook. Straight out of the box on Saturday and I'm already running into problems.

When I try to view *anything* through Netflix streaming the image and audio become misaligned within a minute of viewing the video in full screen. Meaning, the actors are simply mouthing the words while their audio is delayed by 10+ seconds.

I've been on chat with Sony about this issue and they have not been able to resolve the problem. I know it is not the internet connection because 1.) There's no buffering issues 2.) Load time is nearly instant with no breaks in playback 3.) Different computer using the same connection has no issue streaming Netflix full screen.

Any thoughts? Netflix just asked me to flag videos as having technical problems because I initally thought it was just one video having problems. I've tested 20+ different videos now and there is the same problem every time. Thanks so much for your input!

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