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Back in August, I bought a Samsung QX411-W02 from Best Buy. Despite the praises sung by every site on the internet about it, I have had nothing but problems with it. First it started randomly blue screening. Took it to Geek Squad once, they ran a diagnostic scan and said it was fine. Took it back a second time, they said the same but fixed over 200 registry errors. Told me it wouldn't blue screen anymore. For a couple weeks it was great. Then it started blue screening again.
Now it has started this fabulous thing where it's plugged in but says it's not charging. I looked online to see what the problem could be, but got nowhere. It only told me things I already knew, it's either the battery or the charger. My question is, how do I determine which one? The problem is, I can't remove the battery from the computer. (You can see this on the review page for it.). I don't really want to drop 80 dollars for a new charger if it's the battery. Secondly, could a dying battery cause the BSODs I've been getting. And finally, will it hurt my computer if I just use it plugged in constantly for the next several weeks? I just got back to school on Saturday and have no way to take it to see about getting it fixed until I return home in early March (No car and sucky public transportation).
Sorry for the novel of a post and thanks in advance for any advice.
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Total posts: 4 (Showing page 1 of 1)
Registry errors?
by R. Proffitt 
- 1/15/13 4:47 PM
In Reply to: "Plugged in, not charging" by LinaJ223
That's a scam to have folk part with money.
About your issues. If it is the OS, you restore it to the factory to clear that up.
As to the battery, it's a 300 cycle affair. If you use it daily you get about 18 months till you put in a new battery. It's very rare to see it be the charger. Chargers just die.
Bob
OS?
by LinaJ223 - 1/15/13 7:13 PM
In Reply to: Registry errors? by R. Proffitt
I'm sorry, what do you mean by OS? And I just bought the computer in August so It's not even been 6 months. So is it possible that I got a faulty battery?
OS is an acronym.
by R. Proffitt - 1/16/13 10:17 AM
When you encounter a new acronym, try it on http://www.google.com
At 6 months you arrange for in warranty repair. But some of today's systems do not charge a 99% battery. Why should they?
Bob
Total posts: 4 (Showing page 1 of 1)
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