Cannot log on to Facebook, or send yahoo email attachments?

Answer Best answer as chosen by user lainaj

Problems

by pgc3 - 12/15/12 4:18 PM

In Reply to: Cannot log on to Facebook, or send yahoo email attachments? by lainaj

It could be any number of things. You didn't mention anything about your system, hardware, OS internet hook up. First blush it sounds as if it could be a malware infestation, Spybot or Avast, if they are the freebies won't likely cut it. Try this, download Malwarebytes, boot into Safe Mode With Networking, scan with MWB, when the scan is complete click Show Results, if malware shows on the list, attempt removal. If you can't download MWB, go to clean computer, download MWB send to flash drive or CD, boot sick system to Safe Mode With Networking upload MWB from FD or CD and follow the aforementioned procedure, see if that is the problem. A little more information might also help since this is just a guess, however, I've seen bugs create just the kinds of issues that you cite.

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Cannot log on to facebook or send attachmentsfrom yahoo emai

by lainaj - 12/15/12 7:53 PM

In Reply to: Problems by pgc3

I ran Malwarebytes last night, but did so again under your suggestion. It did not detect anything. I have a Toshiba Satellite L753 laptop with Windows 7. I thought maybe it was my router, but I used the laptop at another location, and I still have the issue. The strange thing was I logged on to Facebook just a short while ago, and had no issues, until I used Facebook for about 30 minutes or so, and when I went to reply to a message, the same message about the server popped up, and I havent been able to log on since ( same message). I can use yahoo email, but send no attachments as of yet either. I am not computer savvy at all, so this has me completely baffled.

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Rollback

by pgc3 - 12/16/12 2:10 PM

In Reply to: Cannot log on to facebook or send attachmentsfrom yahoo emai by lainaj

Have you tried doing a rollback? Rolling back to an earlier time. You didn't mention if you had tried doing that.The other thing, assuming that you are using a standard wireless network, router, etc. have you tried it on a hardwire hook up? That would be something to try at your location to see if the same problem arises. I'd do a rollback and see if that has an effect.