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Computer help forum: Firewall

by: bevshines November 28, 2012 9:47 AM PST

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Firewall

by bevshines - 11/28/12 9:47 AM

after McAfee quarantine the zeroaccess trojan, windows will not allow for the firewall to come on. Trying to set the setting I get the message "due to a unidentified problem, windows cannot display the settings. I also tried by going into the control panel. I send the information on zero access to McAfee for analyzing. Any suggestions?


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Yes. Tell folk how you got rid of this one.

by R. Proffitt Moderator - 11/28/12 9:53 AM

In Reply to: Firewall by bevshines

A few months ago I ran into it and at the time, no removal tool worked. Sadly my dad didn't know how it crawled into the machine. Norton, McAfee seem to not stop this one.

Another member has an open discussion at link.
http://forums.cnet.com/7723-6132_102-578886/zeroaccess-rootkit-symptoms-found/?tag=contentBody;threadListing

Bob


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Scan

by bevshines - 11/28/12 1:03 PM

In Reply to: Yes. Tell folk how you got rid of this one. by R. Proffitt Moderator

I guess I was fortunate because once it was detected McAfee quarantine it and I kept running scans and rebooting and only after about 3 complete scans and then running scans on individual files in the programs did it appear I have no problems other than my firewall can't be put on. Thinking about downloading another software just so I can have firewall protection. I failed to mention that this was on my laptop Dell Latitude D520 XP, on my desktop I have Microsoft Essential and AVG, with CC cleaner which cleans as soon as I boot up. I believe I probably picked it up when I was on Facebook and retrieving pictures from other accounts. Once I scan my portable harddrive I'll know for sure, since I saved some pics on it.


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The cases I've run into are after the infection took place.

by R. Proffitt Moderator - 12/4/12 7:04 PM

In Reply to: Scan by bevshines

Catching the items before they install heads off the headaches. After these install the repairs are not so easy.

Bob


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