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Computer help forum: Why can't I see files on external drive

by: jrs514 November 14, 2012 10:05 AM PST

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Why can't I see files on external drive

by jrs514 - 11/14/12 10:05 AM

Using a 6 year old HP desktop running XP. I had all my documents copied on an external hard drive. Computer crashed and I purchased a new Toshiba laptop with Windows 7. when I access my external hard drive it shows backed up copies of Quickbooks (which I'm using for a small business), it shows a folder for music (when opened contains all of my music), it shows a folder for my DVDs, when opened contains nothing.

Most importantly it does not show my photos or data files. They were all "copied" to the external hard drive, not backed-up. (The quickbooks were backed-up but the music files were copied, yet both of visible?)

If I run search I can find various files, but it would take forever to copy them individually.

Why can't I see these files as previously displayed in my documents?

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Try another "viewer"

by R. Proffitt Moderator - 11/14/12 10:10 AM

In Reply to: Why can't I see files on external drive by jrs514

I'm going to suggest a title you don't see often. It's Gyula's Navigator. Yes, it lacks icons and frills but it does show folders and files even if hidden.

About the crashed computer. We usually can take the HDD out of that and put it into some USB case to get a second chance at redemption.
Bob


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: Why can't I see files on external drive

by jrs514 - 11/15/12 5:27 AM

In Reply to: Try another "viewer" by R. Proffitt Moderator

Downloaded Gyula and it opened my files. Thanks Bob. You saved my butt again.

Just curious about your other comment -- taking out the HDD, can you explain that in more detail?


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The detail is rather short. Sorry.

by R. Proffitt Moderator - 11/15/12 7:50 AM

In Reply to: : Why can't I see files on external drive by jrs514

Converting an old HDD into an USB external is done by pulling it from the failed PC then plugging it into some USB HDD CASE. There are some thousand USB HDD cases available so I never pick one for others.

Sorry, it's kind of a simple thing to do today.

Glad to read your Gyula's Navigator success story. I think you see why it's not popular. No icons, frills. A "go to work" app.
bob


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Thanks Again

by jrs514 - 11/15/12 3:41 PM

In Reply to: The detail is rather short. Sorry. by R. Proffitt Moderator

I'll look into the USB HDD case. Love exploring new things. Usually end up here on the forums though. LOL


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