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Computer help forum: No sound after emergency restore on HP Compaq nx6325

by: Cjc140 November 2, 2012 8:14 AM PDT

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No sound after emergency restore on HP Compaq nx6325

by Cjc140 - 11/2/12 8:14 AM

Hi, i performed an emergency restore on my laptop as it was running slow and i wanted to freshen things up, since i have done it i now have no sound, i have checked all volumes are turned on, checked device manager for any problems and none are reported, drivers are turned on and i have also tried reinstalling the drivers but still no luck sad


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You didn't reveal why you did that.

by R. Proffitt Moderator - 11/2/12 8:19 AM

In Reply to: No sound after emergency restore on HP Compaq nx6325 by Cjc140

It's certainly not used to freshen things up. But that's what I read. Now it could be the sound is muted or set too low but again, do not use those restore features for what you wrote.
Bob


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no windows disc

by Cjc140 - 11/2/12 8:34 AM

In Reply to: You didn't reveal why you did that. by R. Proffitt Moderator

i do not have a windows disc so i used emergency restore to restore my laptop back to just after factory settings, since this i now have no sound, obviously the volume is turned up and not muted, drivers working correctly, but still no sound


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Then a test.

by R. Proffitt Moderator - 11/2/12 8:36 AM

In Reply to: no windows disc by Cjc140

Boot up a Live CD like UBUNTU (see google) and see if the sound works. If it does it's a Windows issue and you can see about making restore media according to Compaq's guide as well as a full factory restore.

Again. Don't use those restores for the reason you noted as you will discover it's not that good.
Bob


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