TuneUpMyMac a fraud? Malware? Help!
by ArtOnFyre - 8/5/12 8:22 PM
CNET offers a "free" download called TuneUPMyMac. It claims to have a "5-Star" review from CNET. It is neither free nor legitimate. Once installed, it can only be activated with a credit card. You are unable to quit out of the program, or even force quit. It keeps requiring a credit card. I had to use the Mac Activity Monitor to stop the process. In their activation window they show a phone number that leads to a different company called SysTweak. SysTweak claims to have no knowledge of TuneUpMyMac. (Try calling 800-963-9334 and see what they say.) But that phone number is actually built into software interface!
This reeks of a scam, and I have no idea what I have actually downloaded to my computer, or what it will do. I have attempted to uninstall it by simply dragging it to the trash, but can't seem to locate any files beyond the basic app, and you know there are more.
Help! I am disturbed enough to join CNET and find my way through the labyrinth of barriers just to contact real people with my concern.