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I have a lenovo thinkpad tablet X61 with Windows XP. The DVD-ROM is in the ultrabase that attaches to base of the laptop. A Windows XP automatic update shutdown the operation of the DVD. The computer says that the driver is installed but that the hardware is not detected. Also, if I connect an external DVD player via a USB port the laptop does not recognize that the hardware exists. The troubleshooting functions do not help. I contacted Lenovo and they said to reinstall XP. I do not want to do this, as I would have to reinstall a lot of software and search for serial numbers, licenses, etc. It would really be a headache. Although the operating system does not recognize the DVD hardware, if I plug in a DVD either through a USB port or the laptop's ultrabase, an icon appears in the lower right hand tool bar saying that the hardware is present - the same as occurs when any device is connected to a USB port, like a flash drive or printer. Also, if I boot the computer with the ultrabase attached, the BIOS recognizes that the DVD is there. But once the laptop is fully booted, the operating system does not find the hardware. How do I fix this problem without reinstalling Windows?
Computer help forum: windows XP automatic update shut down my laptop's DVD
by: anthwg July 25, 2012 7:36 PM PDT
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Total posts: 9 (Showing page 1 of 1)
Is there any CODE 19, 22, 42, 39 noted?
by R. Proffitt 
- 7/26/12 9:33 AM
In Reply to: windows XP automatic update shut down my laptop's DVD by anthwg
If so we use the article about remove upper and lower filters. But I'd like to read about the code in the device manager first.
Bob
yes code 41
by anthwg - 7/27/12 8:47 AM
In Reply to: Is there any CODE 19, 22, 42, 39 noted? by R. Proffitt
Thank you for your reply. When I attach the ultra-base, an exclamation point appears in the device manager listing the name of the DVD-ROM and the message "Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)"
The DVD drive does not show up in My Computer, and no software recognizes that the drive is there. However, as I mentioned above, in the tool bar there is an icon for safely remove hardware that recognizes that a DVD-drive (listed by the name of the brand of the drive) is attached.
Any ideas on how to proceed? Thanks in advance.
About code 41...
by R. Proffitt - 7/27/12 9:06 AM
In Reply to: yes code 41 by anthwg
http://support.microsoft.com/kb/314060 lists what to do for XP, Vista and 7.
I'd try that first.
Bob
that did it
by anthwg - 7/27/12 12:40 PM
In Reply to: About code 41... by R. Proffitt
I can tell you that the computer did not like the cure, but it seems to have done the trick. Now I can use the DVD. Thank you for your help.
WRG
By not like do you mean the "Warnings"?
by R. Proffitt - 7/27/12 1:03 PM
In Reply to: that did it by anthwg
Sometimes you get those warning messages but those are sadly normal and have to be dismissed to get the changes done.
Bob
went blue screen
by anthwg - 7/28/12 9:06 AM
In Reply to: By not like do you mean the "Warnings"? by R. Proffitt
I deleted the upper and lower filters and closed the registry editor, and then when I restarted the computer it went blue screen, complaining that a driver was removed without closing a program or something to that affect and then it shut down. However, it did boot normally after that, and everything is working fine now including the DVD.
That is sadly normal for Windows.
by R. Proffitt - 7/28/12 9:09 AM
In Reply to: went blue screen by anthwg
I don't want to start into why that happens but after this long with Windows we come to expect such things. And rebooting again can clear it up as the changes work through the system.
Bob
well it seems ok for now
by anthwg - 7/28/12 4:12 PM
In Reply to: That is sadly normal for Windows. by R. Proffitt
again thanks for your help
Total posts: 9 (Showing page 1 of 1)
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