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Computer help forum: How To Stop This

by: moranacus July 23, 2012 1:04 PM PDT

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How To Stop This

by moranacus - 7/23/12 1:04 PM

The computer that I got exchanged for at Office Depot stills locks up every once in awhile. When I look at the Event Log
it always mentions that the HP Support Assistant Service has failed to start.
I have no HP programs on start up so how can I stop this from happening????


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How did you get on

by MarkFlax Moderator - 7/23/12 1:06 PM

In Reply to: How To Stop This by moranacus

with my suggestion in your other thread here?
http://forums.cnet.com/7723-6122_102-568584/how-to-stop-this/?messageId=5338579&tag=rb_content;contentBody#message5338579

Locking this. Let's keep just the one.

Mark


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That failed to start is not where it locked up.

by R. Proffitt Moderator - 7/23/12 1:07 PM

In Reply to: How To Stop This by moranacus

If it locked up, then the event viewer would not hold that entry.

Can you reveal the make, model and what's different from the stock install? That is, did you install any apps at all?
Bob


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