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Computer help forum: Safely Remove Hardware Device is Still Running 'Selective'

by: BerlingerTG May 7, 2012 7:58 AM PDT

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Safely Remove Hardware Device is Still Running 'Selective'

by BerlingerTG - 5/7/12 7:58 AM

Hello!

I've been having a few problems with the Safely Remove Hardware feature with my parents' Windows 7 computer. The feature seems to be getting selective on USB Devices, for some reason.

For example, there are two USB Pen Drives that my mother uses for her schoolwork. She plugs them into the PC via USB Hub, like the one shown below:

http://www.amazon.com/4-Port-USB-2-0-White-Mini/dp/B001QDWUIU

While using these two, specific drives, the computer will say "Device is Still Running" whenever she or I try to remove the Drive with the Safely Remove Hard Drive function. I have tried it both from the icon on the Start Menu Bar, and from using the Eject option when right-clicking the drive from Computer/My Computer.

I've always pulled up task manager and ensured that the programs that were open with files on the drive were shut.

Every other drive have been fine. It always works just fine and we never get this error. It's only these two drives, where problems occur. Yet, when I was discussing this with her, she said the computers at her school, which also have Windows 7, don't have this problem with these drives.

Could the problem be the hub? The Computer? Any help would be appreciated.

~Trent~


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Flash Disk Policies tab.

by KenHusveg - 5/7/12 8:22 AM

In Reply to: Safely Remove Hardware Device is Still Running 'Selective' by BerlingerTG

Plug in your USB drive. Go to Device Manager, find your USB drive and (right click) get the Properties. On the Policies tab make sure "Quick removal" is checked. If so, as long as the USB drive is not blinking it should be fine to remove without having to go through the Task Manager USB icon.


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Flash Drive Policies II

by KenHusveg - 5/7/12 8:31 AM

In Reply to: Flash Disk Policies tab. by KenHusveg

Just to make that clearer. You only have to do that once. What you did is set-up that policy for that computer and that USB drive.


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This is an old bug. Still in Windows.

by R. Proffitt Moderator - 5/7/12 9:04 AM

In Reply to: Safely Remove Hardware Device is Still Running 'Selective' by BerlingerTG

You didn't do anything wrong. While I'll share ONE and only ONE reason this happens there are many hundred more.

ONE reason I encounter is that there is an image or video file on that drive. When explorer renders an image it may forget to let go of the file (my way of nicely writing it's buggy) or it's now in the recent files list which won't let go.

There is no sign MSFT will be issuing any fix. My workaround is to log out, then unplug the drive.
Bob


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