everything has vanished
by welshviking - 3/19/12 2:44 PM
Firstly bear with me as i am not very good at explaining things...Here goes my pc has been affected maybe by a virus and i when i click on the start menu everything has vanished (all programs, my documents, 1000's of photos, also the run and search functions etc etc), my desktop icons have vanished as well but my wife after trying for hours has managed to get firefox and incredimail working so at least i have internet and email. I have avg 8.0 full version on my pc and have run that a few times and got rid of a few things but nothing major, i have tried to run malwarebytes but when i tell it to scan the whole pc the malware box just vanishes as well. I know all the things missing are almost certainly still on my pc but are getting shielded by something !!!!...Any help would be appreciated
ps just to add when i try to go on task manager it says it has been disabled by the administrator and also i cannot use system restore as it says there are no dates to restore it to !!