Computer help forum: Getting Blue Screen when connected to HDTV

And I wrote DirectX and not xbox. One is not the other which I am sure you found out by now.

Your complaints could be a DirectX and video driver issue. I think you tried new video drivers but as DirectX works alongside or directly with the video driver it's a shame it's been this long and it's not done.

Here's an article about DirectX and XP -> http://en.wikipedia.org/wiki/DirectX

I can't be the source or write tutorials for you. Please do some research on these things since I'd like to keep focus on the real issues.

Such as why this machine was built the way it was and why not one change has been made even after all this discussion. Also, why one would attempt to run XP without knowing all this CRUD about drivers, directx and more. You don't have to answer but it helps me find the words to not offend you.
Bob

I don't think direct X is on the computer, so we'll see when i download it, my vista doesn't have direct x and its working fine. what parts should i be changing out?

But XP is not Vista and vice versa. To compare those two we have a lot to discuss.

I thought I covered why I can't tell you what to change since I don't see all the messages on the blue screen or what's in the event viewer.

This is why I think it might be best to get a ready to use machine. There is so much to learn about XP and troubleshooting that it may not be worth the time to fix this machine.

For example, I brought up DirectX and look at the result. This old OS is too old for today's users it seems. No one seems to want to learn the old thing so maybe it's time to move on.
Bob

then..... I need to get a better os? no point in spending 500 on a new computer when I have a perfectly good computer right here. the blue screen isn't an issue anymore it was taken care of. the only thing i care to fix atm is getting it to play on my tv

What DirectX is and does should have been in some link given or researched by you. It's a shame that all this discussion and I can't find any basic change or action taken (such as install DirectX.)

All apologies but if I wrote what DirectX does, I would be duplicating the web. But it has a lot to do with video, audio and if you research this you discover that the drivers interact with DirectX so if you update one but not the other, strange things can happen.

With all the effort put in, my feelings are you were done a grave injustice by accepting a built machine from who knows who.

A ready to use machine would have been a cheaper choice.
Bob

I've looked up DirectX before I tried to install it, it seems it was already installed. The person that built the machine is a 20 year professional, he was one of the higher rated computer administrators in his field, I have total faith in his abilities to build me a computer. However.. his theory is that my tv is not meant to be a monitor. I'm not sure thats possible

I've used too many HDTVs to present on and my laptop has never given me any trouble at all.

Since nothing had changed and you have not updated DirectX I fear you are in for a very bad ride and this may forever sour you on Windows and PCs.

Because of this I'm going to change my recommendation and write you really need an Apple computer. It's very integrated and no driver hunts.
Bob

updated directX, to the latest drivers and everything, it seems it was already on the computer. I can't stand apple computers, just wish i knew what was wrong

it seems directx was already correctly installed, and the computer is updated to the most resent updates. That leaves us no closer to a solution, if there's no guarantee that getting a better os will help, we'll have to wait until i can get a different video card to switch out and see what happens. or i'll try using a different tv, either way, no closer to a solution

I know I am coming in late but a few questions:

1. Did you try this PC on another TV? If not, can you?
2. Did you try another HDMI cable?
3. Has this PC ever worked with that TV?
4. What video mode is your PC in, Resolution and Refresh Rate.
4a. is that mode supported by your TV?

The one thing I am wondering is about the video mode, thus question 4/4a, while your TV will negotiate supported modes, your PC will not so if it is in an unsupported mode it will not talk to the TV,

One pretty quick test would be to check the TV for supported HDMI video modes, pick one and force your PC into that exact same mode, resolution and refresh.

Do you have two monitors so you can "see" the PC while connected to the TV? (for 20 bucks you can get a HDMI spliter and hang a PC monitor on one side if your video card does not already support two.)

If it was me I would abandon troubleshooting XP and upgrade to Win7, provided your software will support it, then if the issue is still there troubleshoot it from Win7.

I have to go with Rob on your PC guy, you need a new one, there is no reason I can think of to build a PC in 2011 around XP, especially a multimedia PC which Win7 is very well supported out of the box.

Good luck!

We have indeed tried this computer on three different tv's but not with HDMI, it works great with all the other tv's (well, monitors to be exact) just not with the bigscreen HD. I havent tried another cable, however I use it quite often for my PS3 and my laptop, is it still worth trying? The PC works pretty well, just wont play my games, keeps getting a video card error even though i know my card is compatible and it works amazing on other computers. I'm not entirely sure what you mean by mode, however im sure that the resolution and the refresh rate are right, my catalyst control system says so anyway, if I should adjust anything please tell me. How do i check my tv for supported HDMI video modes? I know how to force the settings on catalyst. The plan was always to upgrade to 7, just diddnt have the extra 150. my pc guy just happened to have a business license for xp

Well, I tried hooking up a monitor at the same time as my tv, I got an Image on both screens. when I disconnect the monitor though it forces the HDTV out of it. My TVs native resolution is 480 by 720, 720 being the maximum resolution. I've tried loading the game in all possible resolutions and It still will not load the games.. I've even set the settings in the game to the tv's native resolution and still no luck, lowering the resolutions to the lowest setting is a no go too. even windowed mode cant do it. same message saying either my video card is unsupported or that the game cant find a resolution that can display the game properly. Should be getting Windows 7 in a few days, at the very least, my OS will be in the same ballgame as the rest of my hardware. If that fails I'll be buying a newer Video Card. Havent been able to find the same Symptoms my pc is having anywhere on the internet

I guess the good news is that you have eliminated a number of issues, I suspect Win7 will help a lot given the machine is new and I know you'll be happier with the overall multimedia support over XP, not that some things have not still been a struggle under Win7 on these things but it has been a lot less than XP and it is easier to get help.