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Computer help forum: Toshiba laptop won't boot.

by: kemperhills September 14, 2011 9:47 AM PDT

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Toshiba laptop won't boot.

by kemperhills - 9/14/11 9:47 AM

I bought my son a Toshiba Satellite C655-S5132 laptop running Windows 7 for Christmas. He used the laptop about a week ago, and a couple of days ago tried to use it and it won't boot. Most of the time when the computer is turned on there is simply a blank screen. Sometimes a scree will show up that has Toshiba's name on it with F2 go to utility manager and F12 go to boot manager in the bottom left corner then a blank screen. Then sometimes it screen with Toshiba's name and the F2 and F12 will show up and them after a while something that looks like and underline that is blinking will show up in the upper left hand corner and there will appear a message that says ...

Intel UNDI, PXE-2.0 (build 083)

ForAtheros PCIE Ethernet Controller v2.0.1.9(12/15/09)

Check cable connection
PXE-MOF: Exiting Intel PXE Rom.
No bootable device--insert boot disk and press any key

When it opens pressing F2 in Setup Utility the system time is correct, the System Date is correct and Language is in English. You can enter these three and change them. But the CPu Type, Cpu Speed, HDD/SSD, Total memoy Size, an Sytem Bios Version cannot be selected or entere.

The boot manager can be entered and the boot sequence can be changed. Nothing else can be done, can't even enter safe mode.

So does anyone have any idea why this laptop won't boot. Or is the computer history. We have lost the receipt so Toshiba won't talk about repair.

The computer was on sale for a little over $300 so to take it to a computer repair place will probably cost more that simply getting another computer on sale.

Thanks for any help

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