Acer Aspire 5251 Stuck on "setup is starting services" HELP?
by Nikii87 - 8/31/11 9:27 AM
While using my Acer Aspire 5251-1513 the screen went black and it shut down. When I turned it back on, it goes from the Acer screen, to starting windows (windows 7), to "setup is starting services". After about 30 seconds a message window opens stating:
"The computer restarted unexpectedly or encountered an unexpected error. Windows installation can not proceed. To install windows click "OK" to restart the computer, and then restart the installation"
After clicking OK, the computer restarts and goes through the same process, or freezes. I've used F8 at the Acer screen to attempt starting in safe mode with the same result. I did not receive any discs at all with this purchase, Windows 7 had been pre-loaded.
Any help would be greatly appreciated, as a student I can not afford to purchase a new computer at this time, yet it is essential to my success.