Computer help forum: WIN7 SYSTEM RESTORE WILL NOT WORK

If I gather this right...

You tries a restore, it failed, then you disabled restore and then enabled. While that will clear all old restore points it also starts any new ones. However, if you have a re-occurring problem it will only restore that same problem status minus the old restore points. You get into a loop of sorts. While an AV scan and other malware pgms. should be done to verify the system. If it finds nothing and you used the latest AV update, etc., then do a "Win7 Repair option". You should save any critical data or files beforehand.

No recovery/restore discs, did you actually use the process to generate them? That is the common reason that no discs are supplied, they have to be self-made. Query their support website for the process. If all fails, then again check there to see about ordering them. The cost will be small comparably and should be still available as this is Win 7. Also, are you sure there isn't a hidden restore partition for such cases??? You may need to hit certain keys upon boot-up to access it, again support website.

tada -----Willy

Toshiba support:

http://forums.toshiba.com/t5/System-Recovery-and-Recovery/Recovery-media/m-p/9148#U9148

enter the PC info aka, model#, etc. good luck -----Willy

Sorry about the caps but my eyesight ain't that great! I am not running Norton at all! I run AVAST free edition for over a year now without any problems.

Richard

Knowing that security and other software can interfere with system restore you can research that. I can't guess at what else you use.

But there is a long time issue with system restore. Once in awhile I find it breaks and sometimes turning it off then back on will let it wipe out all the old points and create a new point to work from that day forward.

It's been a decade and I've yet to see Microsoft (or anyone) offer a restore point repair tool.

As to another direction, can you tell the forum why you needed to use system restore? Maybe there's another fix.
Bob

Knowing that security and other software can interfere with system restore you can research that.

Thanks Bob, I will do further research on that. To be honest. I do not currently have a specific need for SR right now . Its more of me knowing that I have the SR option should something get corrupted by a virus, malware, windows update etc. I only had a need for it once when my AV software reported a false positive and SR was the fastest and most reliable way to get up and running until the AV patch was released.

To me SR is like having your current files backed-up or your HDD cloned. Hopefully, you won't need it but its reassuring to know its available if needed.

When I initially posted, I was hoping there was an easy fix .... either to the registry or a configuration file setting. But no such luck eh?

Bob, I sincerely thank you for your help and advice.

If I do happen to stumble across a fix I will be sure to post back here so others may also benefit from the solution.

Richard

For most systems, when system restore fails, turning it off and back on lets it start over.

It seems to me that Microsoft could have made some OS repair tools for us but has opted to tell us to backup and reinstall over any "click here to fix Windows" tools.
Bob

Hi Bob,

I will give that a try. Do you recommend after turning off SR I do a full AV and MBAM scan before I turn SR back on?

Thanks,

Richard

Already wrote why...
Bob