Computer help forum: Windows 7 64 bit will not install IE 9

by: foxygrandma March 24, 2011 12:51 PM PDT

Like this

0 people like this thread

Staff pick

Windows 7 64 bit will not install IE 9

by foxygrandma - 3/24/11 12:51 PM

Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
Hewlett-Packard HP Pavilion dv7 Notebook PC 1
Enclosure Type: Notebook
2.20 gigahertz AMD Turion X2 Ultra Dual-Core
256 kilobyte primary memory cache
2048 kilobyte secondary memory cache
64-bit ready
500.11 Gigabytes Usable Hard Drive Capacity
408.22 Gigabytes Hard Drive Free Space
Board: Compal 30FC 01.99
Bus Clock: 200 megahertz
BIOS: Hewlett-Packard F.49 08/17/2009

On this site http://www.microsoft.com/downloads/en/confirmation.aspx?FamilyID=62E67358-DA9A-499D-AA19-EB93996CA8E0 Windows Internet Explorer 9 for Windows 7 64-bit Edition and Windows Server 2008 R2 64-bit Edition
I get a message that setup needs to close programs and I have a choice to Close programs for me and to ignore any open programs. I have tried both ways and always get this message in return: Internet Explorer did not finish installing. See the Internet Explorer Troubleshooter, which I have been to but does not help

On this site http://www.msn.com/?ocid=hmlogout, the IE 9 free download, I get a message that IE9 is now installed and to restart computer, After it is restarted I go to Internet Explorer, and do alternate H and it shows I still have IE 8.

I have run a disk check for errors, Went to Microsoft Fixit to try to fix IE. That did not work so I let Fixit reset IE 8. Then have gone back to try to install IE 9 and get the same messages as above. Not sure what to do now

Forum Icon Legend

  • UnreadUnread
  • ReadRead
  • Locked threadLocked thread
  •   
  •   
  •   
  •   
  •   
  •   
  •   
  • ModeratorModerator
  • CNET StaffCNET Staff
  • Samsung StaffSamsung Staff
  • Norton Authorized Support TeamNorton Authorized Support Team
  • AVG StaffAVG Staff
  • avast! Staffavast! Staff
  • Webroot Support TeamWebroot Support Team
  • Acer Customer Experience TeamAcer Customer Experience Team
  • Windows Outreach TeamWindows Outreach Team
  • DISH staffDISH staff
  • Dell StaffDell Staff
  • Intel StaffIntel Staff
  • QuestionQuestion
  • Resolved questionResolved question
  • General discussionGeneral discussion
  • TipTip
  • Alert or warningAlert or warning
  • PraisePraise
  • RantRant

You are e-mailing the following post: Post Subject

Your e-mail address is used only to let the recipient know who sent the e-mail and in case of transmission error. Neither your address nor the recipient's address will be used for any other purpose.

Sorry, there was a problem emailing this post. Please try again.

Submit Email Cancel

Thank you. Sent email to

Close

Thank you. Sent email to

Close

You are reporting the following post: Post Subject

If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

Offensive: Sexually explicit or offensive language

Spam: Advertisements or commercial links

Disruptive posting: Flaming or offending other users

Illegal activities: Promote cracked software, or other illegal content

Sorry, there was a problem submitting your post. Please try again.

Submit Report Cancel

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

You are posting a reply to: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Duplicate posts are not allowed in the forums. Please edit your post and submit again.

Submit Reply Preview Cancel

Thank you, , your post has been submitted and will appear on our site shortly.

Close