Computer help forum: Dell Dimension 8300 - Hard Drive Issue

by: causticlemons January 18, 2011 5:08 PM PST

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Dell Dimension 8300 - Hard Drive Issue

by causticlemons - 1/18/11 5:08 PM

Hi, I've got a Dell Dimension 8300 that recently had a hard drive failure. I purchased a new Western Digital drive to replace it with. The old drive is IDE and the new one is SATA. I have the proper SATA cables (including molex to SATA) but I can't get the drive to work.

I have tried disconnected the CD and floppy drives (also IDE) and have been playing around in the BIOS with Primary/Master drive settings as well as trying different SATA ports on the motherboard. In the BIOS the drive is recognized as a "500GB Hard Drive" but at the end of POST it stops, saying:

Primary drive 0 not found
F1 to retry, F2 to enter setup

The Dell diagnostic lights on the back read A,B,C in green and D in amber meaning "Other failure has occurred." The motherboard also beeps twice upon boot; I couldn't find any information about that particular beep sequence.
A few hours of searching on Google hasn't helped much. Any advice would be greatly appreciated!


Dell Dimension 8300
WD Caviar Green 500GB

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