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Computer help forum: Reset Toshiba laptop to factory settings

by: daviddcb December 21, 2010 3:25 PM PST

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Reset Toshiba laptop to factory settings

by daviddcb - 12/21/10 3:25 PM

Toshiba laptop is extremely slow and I want to reset it to factory settings. It is a Satellite 1135-S125 model and is running windows XP. I have tried restarting and pressing "0" repeatedly.


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My XP Toshibas came with restore media.

by R. Proffitt Moderator - 12/21/10 3:33 PM

In Reply to: Reset Toshiba laptop to factory settings by daviddcb

But given the number of years ago that was I find most lost those.

Tell if you have your CDs. If not, what operating CDs you have.
Bob


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No CDs

by daviddcb - 12/22/10 7:14 AM

In Reply to: My XP Toshibas came with restore media. by R. Proffitt Moderator

The computer didn't come with any CD's. Windows XP was pre-loaded.


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The pre-loaded machines

by R. Proffitt Moderator - 12/22/10 7:46 AM

In Reply to: No CDs by daviddcb

Came with an offer to create restore media.

It's possible you didn't get the machine new and someone loaded the OS but your story is light.

Restoring it to the factory condition is now unlikely. Ask toshiba for restore media but after this many years you had to get that media you could ask why these were never obtained.

This will cost a few hundred to fix.
Bob


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First off

by Jimmy Greystone - 12/21/10 5:13 PM

In Reply to: Reset Toshiba laptop to factory settings by daviddcb

First off, based on the dozens of Toshiba laptops I've repaired, there's a bit of a trick to booting to the HDD recovery partition.

You need to first shut the system off completely, rebooting won't cut it. It needs to be completely off. Then you HOLD DOWN the 0 (zero) key BEFORE you press the power button, and DO NOT LET UP until you see the Toshiba logo come up on the screen. Sometimes I'll hold it down an extra second or two after, just for good measure.

Most of the systems I've worked on are much newer than yours, so I can't guarantee this will work. There may not even be a recovery partition on your system. In which case you'll need to call Toshiba to get replacement media since presumably you cannot find yours or you'd be using it already.


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Tried it!

by daviddcb - 12/22/10 7:16 AM

In Reply to: Reset Toshiba laptop to factory settings by daviddcb

I tried holding down the "0" before starting and still Windows XP just opned up like normal. Do you have a number for Toshiba? I couldn't find one on their site yesterday.


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