Alert from CNET Staff

 Attention forum users:  We want you to try out the new CNET forums platform! Click here to read the details. Thanks!

Computer help forum: CPU Fan Failure

by: The ancient one October 17, 2010 6:56 AM PDT

Like this

0 people like this thread

Staff pick

CPU Fan Failure

by The ancient one - 10/17/10 6:56 AM

Not sure if this should be posted here or in the Dell Forum
I have a brand new Dell Studio XPS 7100, Windows 7 Home Premium (x64), 2.80 gigahertz AMD Phenom II X6 1055T, 4096 megabytes Usable Installed Memory, Board is a Dell OFF3FN A00 with bus clock of 200 megahertz.
On October 6 on start up the following message came up on the black screen: ?CPU fan failure ? Strike the F1 Key to Continue ? F2 to run the Set up Utility.? I immediately shut the computer off and contacted Dell via online chat on another computer. The technician had me remove the side of the tower and push the fan cables to be sure that they were tight. Then I put the side back on and rebooted the computer and there was no message about a fan failure. The technician?s response was: ?It seems the issue is intermittent but not to worry. Could be a minor glitch in the cable connection.?
On October 15 same black screen with same message. I clicked on the F1 key and after the computer booted up, I shut the computer down and rebooted with no problem.
On October 16 same black screen only this time I took the side panel off the tower to see if the CPU fan was working. All fans appeared to be working as they are supposed to. Then I clicked the F1 key and the computer booted up and periodically I would check to seen of the CPU fan was going and it always was.
Today, October 17 same message on start up.

Suggestions as to what I should do about this problem.
Also on another computer which has an Intel board and CPU, I have software called Intel Active Monitor which among other things gives me the temperature and fan speed. Is there similar software for AMD?

Forum Icon Legend

  • UnreadUnread
  • ReadRead
  • Locked threadLocked thread
  • ModeratorModerator
  • CNET StaffCNET Staff
  • Samsung StaffSamsung Staff
  • Norton Authorized Support TeamNorton Authorized Support Team
  • AVG StaffAVG Staff
  • avast! Staffavast! Staff
  • Webroot Support TeamWebroot Support Team
  • Acer Customer Experience TeamAcer Customer Experience Team
  • Windows Outreach TeamWindows Outreach Team
  • DISH staffDISH staff
  • Dell StaffDell Staff
  • Intel StaffIntel Staff
  • QuestionQuestion
  • Resolved questionResolved question
  • General discussionGeneral discussion
  • TipTip
  • Alert or warningAlert or warning
  • PraisePraise
  • RantRant

You are e-mailing the following post: Post Subject

Your e-mail address is used only to let the recipient know who sent the e-mail and in case of transmission error. Neither your address nor the recipient's address will be used for any other purpose.

Sorry, there was a problem emailing this post. Please try again.

Submit Email Cancel

Thank you. Sent email to


Thank you. Sent email to


You are reporting the following post: Post Subject

If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

Offensive: Sexually explicit or offensive language

Spam: Advertisements or commercial links

Disruptive posting: Flaming or offending other users

Illegal activities: Promote cracked software, or other illegal content

Sorry, there was a problem submitting your post. Please try again.

Submit Report Cancel

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.


Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.


You are posting a reply to: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Duplicate posts are not allowed in the forums. Please edit your post and submit again.

Submit Reply Preview Cancel

Thank you, , your post has been submitted and will appear on our site shortly.