Compaq laptop won't boot up, just keeps restarting
by stevecreek - 8/30/09 5:12 PM
I turned on my laptop as usual today but it will not boot. I get to the Windows XP screen but instead of loading the desktop (or the screen where you choose the user) it just restarts.
Compaq Presario V2000
running Windows XP Home Edition
Mobile AMD Sempron Processor 1800mHz
System Memory 2048 MB
I run McAfee Internet Security
I connect wirelessly to the internet.
I've pressed F10 and been into the BIOS setup and looked for settings I could change (Boot Order, etc) but nothing seemed to make any difference. I can tell it to launch in Safe Mode but the same thing happens: get to the XP screen, it processes for a few seconds, then restarts.
I've also taken out the RAM and put it back in and this has made no difference.
What should I try next?
The first time the problem started I turned on my laptop and there was a pale blue screen that seemed to list a bunch of files that were being updated/altered/possibly removed. I didn't make a note of exactly what it said because I thought it was a normal Windows update (even though I'd never seen this specific type of message before).
The laptop is 3 years old. I use it everyday. Immediately before this problem started I do not recall downloading anything new or altering any settings. I have files on the laptop I really don't want to lose so would love to find a solution that doesn't involve reinstalling windows. Thanks.