HP DeskJet 5550 printer wont recognize new HP ink cartridge
by stick joe - 7/18/09 2:08 PM
The light keeps flashing empty and won't stop. As a result, can't even print a word much less a page.
The printer is an HP DeskJet 5550.
It's the black ink that's in question.
I've Googled the problem and have tried tons of things, such as :
-turning off printer, waiting 30 seconds (and once several hours), trying again
-cleaning off conact points, reinserting cartridge
-cleaning off contact points, disconnecting printers cable & plus & shutting it off - waiting 1 minute then retrying
-tried inserting new cartridge repeatedly and then seeing if it's recognized
-turning off printer, disconnecting usb cable, & unplugging it then waiting 1 mintue and retrying
I did remember to take off the protective tape on the ink side after initially forgetting and I put it in with the tape on - maybe that's it, perhaps this confused the printer so now it won't recognize it. If this is the cause, how do I correct it?
Anyone know how to fix this so it recognizes the new ink cartridge?
Thanx for any help