Time To Get Serious...
by Grif Thomas
- 4/13/09 9:47 AM
In Reply to: Thank you by alprogers
First, if you haven't already, please clean out the various Temp folders on the computer.. Unfortunately, you haven't told us which version of Windows you're using or your version of Internet Explorer, but if you're using Windows XP, please open the Control Panel, double click on the "Internet Options" icon, then click on the "General" tab. Once there, in the "Browsing History" section, remove ALL files in the "Temporary Internet Files" and "Cookies" section.. If you're using another browser such as Firefox, etc., then it's also important to clear out all cookies and internet cache as well.
Next, RIGHT click on the 'Start" button, choose "Explore".. When the Windows Explorer window opens, look to the "C:\Documents and Settings\Yourusername\Local Settings\Temp folder.. Delete all files in the "Temp" folder. Next, while still in Windows Explorer, look to the "C\Windows\Temp folder and delete all files that reside in that particular "Temp" folder as well..
Next, open the Control Panel-Add/Remove Programs section and uninstall any programs that aren't supposed to be there or you don't need.
Next, use BOTH of the tools mentioned earlier in this thread AGAIN while in SAFE MODE.. Download, install, update, then run full system scans using Malwarebytes AND SuperAntispyware. (I know you've used other tools, please use both of these specifically.
Malwarebytes Antimalware
SUPERAntispyware Removal Tool
Repeat the scans in Safe Mode and "normal" Windows till nothing is detected.
Hope this helps.
Grif
Was this reply helpful? (0) (0)
Staff pick