Computer help forum: Computer completely unresponsive

by: Schildkr03te September 29, 2008 8:45 AM PDT

Like this

0 people like this thread

Staff pick

Computer completely unresponsive

by Schildkr03te - 9/29/08 8:45 AM

I'm running Windows XP home edition (service pack 2)

I was using my computer last night and suddenly everything froze for no obvious reason, I couldn't click anything so I had to reset the pc. After doing this and opening my user account again my desktop image and icons would show up but it wouldn't sign me into msn like usual and nothing I clicked on would open. I tried turning the pc off and then on again and tried using everyone else's user accounts with the same result; completely unresponsive.

It still works in safe mode fine though (I'm using safe mode to post this message) and the only thing I could think of was to system restore to 2 days ago before this happened, but system restore isn't working for me! It works fine for me at first, it lets me select the point I want to restore to but when I try to click "next" on the last page to finalise the process nothing happens! The button graphic goes down and comes back up againg but it doesn't restore the system!

Since it works in safe mode, but not in normal, I imagine the problem lies within something which happens in normal mode on startup (I've tried disabling starup programs but with no luck) but since my computer knowledge (at least as far as it comes to actually fixing problems) is pretty slim, I didn't want to make too many blind changes in case I made things worse.

If any of you have any ideas of how I can fix this they would be greatly appreciated, Thanks

xxx

Forum Icon Legend

  • UnreadUnread
  • ReadRead
  • Locked threadLocked thread
  •   
  •   
  •   
  •   
  •   
  •   
  •   
  • ModeratorModerator
  • CNET StaffCNET Staff
  • Samsung StaffSamsung Staff
  • Norton Authorized Support TeamNorton Authorized Support Team
  • AVG StaffAVG Staff
  • avast! Staffavast! Staff
  • Webroot Support TeamWebroot Support Team
  • Acer Customer Experience TeamAcer Customer Experience Team
  • Windows Outreach TeamWindows Outreach Team
  • DISH staffDISH staff
  • Dell StaffDell Staff
  • Intel StaffIntel Staff
  • QuestionQuestion
  • Resolved questionResolved question
  • General discussionGeneral discussion
  • TipTip
  • Alert or warningAlert or warning
  • PraisePraise
  • RantRant

You are e-mailing the following post: Post Subject

Your e-mail address is used only to let the recipient know who sent the e-mail and in case of transmission error. Neither your address nor the recipient's address will be used for any other purpose.

Sorry, there was a problem emailing this post. Please try again.

Submit Email Cancel

Thank you. Sent email to

Close

Thank you. Sent email to

Close

You are reporting the following post: Post Subject

If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

Offensive: Sexually explicit or offensive language

Spam: Advertisements or commercial links

Disruptive posting: Flaming or offending other users

Illegal activities: Promote cracked software, or other illegal content

Sorry, there was a problem submitting your post. Please try again.

Submit Report Cancel

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

You are posting a reply to: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Duplicate posts are not allowed in the forums. Please edit your post and submit again.

Submit Reply Preview Cancel

Thank you, , your post has been submitted and will appear on our site shortly.

Close