Alert from CNET Staff

 Attention forum users:  We want you to try out the new CNET forums platform! Click here to read the details. Thanks!

Computer help forum: Computer freeze-up During Download

by: GreenEggsNHam July 9, 2004 11:18 PM PDT

Like this

0 people like this thread

Staff pick

Computer freeze-up During Download

by GreenEggsNHam - 7/9/04 11:18 PM

First the specifics on my computer:

Model: Gateway 500SE
Intel Pentium 4, 1600 MHz, 100MHz external bus
Memory: 768MB physical
Windows XP SP1 (Windows XP 5.1.2600 Service Pack 1)
Intel Intel PRO/100 VE Network Connection, Cable Modem

My computer will often freeze-up during a high-speed download, or when I'm downloading a few things at once. If I'm able to bring up the task manager (which I'm not able to do), I've noticed that it'll say CPU usage is at 100% when the problem occurs. More often than not, the computer freezes up before I'm able to bring up task manager.

For instance, It's happened if I'm using a bittorrent program to download large-sized files (television episodes) and when I've tried to download trial versions of software programs.

Some related things I've noticed:

--Task manager will not work, and I have to either unplug the computer or turn off the computer without shutting it down. I've waited half an hour sometimes to see if it'll unfreeze, all to no avail.

--I've been able to bring up My Computer, and cannot open "view system information" but can open other options in My Computer. Don't know if that's worth mentioning, just thought I would because I noticed it.

--Just before the computer freezes up, the internet connection will die completely.

--I've run a few different virus checking programs (Norton and Housecall), and they have come up with nothing. Also using ZoneAlarm Firewall program.

This has been happening for 2 weeks, and cannot figure out what is causing the issue. Any ideas?

Forum Icon Legend

  • UnreadUnread
  • ReadRead
  • Locked threadLocked thread
  • ModeratorModerator
  • CNET StaffCNET Staff
  • Samsung StaffSamsung Staff
  • Norton Authorized Support TeamNorton Authorized Support Team
  • AVG StaffAVG Staff
  • avast! Staffavast! Staff
  • Webroot Support TeamWebroot Support Team
  • Acer Customer Experience TeamAcer Customer Experience Team
  • Windows Outreach TeamWindows Outreach Team
  • DISH staffDISH staff
  • Dell StaffDell Staff
  • Intel StaffIntel Staff
  • QuestionQuestion
  • Resolved questionResolved question
  • General discussionGeneral discussion
  • TipTip
  • Alert or warningAlert or warning
  • PraisePraise
  • RantRant

You are e-mailing the following post: Post Subject

Your e-mail address is used only to let the recipient know who sent the e-mail and in case of transmission error. Neither your address nor the recipient's address will be used for any other purpose.

Sorry, there was a problem emailing this post. Please try again.

Submit Email Cancel

Thank you. Sent email to


Thank you. Sent email to


You are reporting the following post: Post Subject

If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

Offensive: Sexually explicit or offensive language

Spam: Advertisements or commercial links

Disruptive posting: Flaming or offending other users

Illegal activities: Promote cracked software, or other illegal content

Sorry, there was a problem submitting your post. Please try again.

Submit Report Cancel

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.


Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.


You are posting a reply to: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Duplicate posts are not allowed in the forums. Please edit your post and submit again.

Submit Reply Preview Cancel

Thank you, , your post has been submitted and will appear on our site shortly.