Computer help forum: Please help! DELL PC keyboard failure problem.

by: zync_x215 February 4, 2008 1:35 PM PST

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Please help! DELL PC keyboard failure problem.

by zync_x215 - 2/4/08 1:35 PM

I have a Dell PC and windows XP and while I was using my computer it suddenly crashed, and the keyboard wouldn't work so I couldn't type cntrl+alt+ delete
So i restarted the computer but instead of restarting like normal, it came up with a black screen and white writing, with some stuff at the top like www.dell.com etc.
and then the words: keyboard failure, press f1 to continue and press f2 to continue system (or something like that)
However I when i pressed f1 and f2 nothing happened.
I tried taking out the usb keybaord conenction at the back of the computer and plugging it in again. And restarting the computer again but the same screen message keeps coming up. What should I do? is it just a matter of getting a new keyboard? or will I have to get a new computer and have I lost all my files, etc.
Please help. Thak you.

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