Computer help forum: Windows did not start successfully-HELP

I restored back to Wednesday, boots right up. I don't think FF was the problem, I have noticed that AOL Spyzapper is blocking what is Command Services? What the heck is that?? Anywho, seems to be ok for right now. Thanks for your post.

I just turned on my PC and once again, I have to boot from Last Known Good Configuration....grrrrrrrr

I will run AVG from safemode. BRB

WELLLL, could not get it to boot in safemode, scanned anyway and quarantined a Trojan and cleaned up some cookies. Problem still exists. I have reason to believe it has something to do with this command services thingy my AOL spyzapper is blocking.

Chloe, I've got the same thing going on. AOL spyzapper says it's blocking "Command Services" - about a dozen times today already! This began last night. Computer will crash out, and only reboot with "last configuration that worked". If I turn it completely off instead of restarting, it seems to boot fine. Pretty soon, though, I'm getting these "blocked" messages and crashes.

Spysweeper has found nothing related to "command services"... wondering if it was an aol issue (I was still using version 8.0), I upgraded to 9. No luck - let me know if you find any clues.

ps. I'm on Sony Vaio, running XP service pack 2

Your not the first one that has said to get rid of AOL and or disable the spyzapper. I fear as soon as I disable it then all heck will break lose. If it is AOL I hope they get it fixed soon, I wont get rid of AOL, I pay for their service I need the dial up in certain area's of the country at times.

I searched the web and not much so far on Command Services, since Mike is experiencing the same problem, I know now it's not a hardware problem maybe more will come available this week. Thanks for all your help.

If you don't want SpyZapper to run on your computer, you can easily turn it off by signing-on to AOL and going to AOL Keyword: SpyZapper .

On that page, choose the option, Do not block any programs (do not check my computer), and press the Save button. SpyZapper will stop checking your computer.


NOW you get to take care of cmdservices (generally an indication that you have installed Look2me and that is going to involve making use of HijackThis (available at - Trend Micro ).

This link may prove illuminating (as well as a source for getting your HijackThis log analyzed)
http://forums.spybot.info/showthread.php?t=1936

This is where you would post your own log AFTER registering on the site (although the guidance from the thread I linked you to would enable you to do it yourself you may have additional problems that wouldn't get resolved)
http://forums.spybot.info/forumdisplay.php?f=21

Chloe:

I tried twice to shut off spy zapper following your instructions. However, spy zapper seems to re-set itself because it still comes on. Any other suggestions? Please advise. Thanks!

Seems as though this computer is infected. Same issue as listed. Will only boot to "Last Known Good Config." AOL Spyware is blocking Command Services, and I can't get to that section of AOL Spyware to turn off that blocking because the spyware program has an error. Also, Spy Sweeper with Antivirus did not catch this. I think it started today.

Has anyone successfully recovered and how? Sounds as though computer is infected with Look2me and command services?

I am running Gateway computer 506 GR with XP Home.

Also, how does one print the help forum and get it to print on the page?

Finally figured out how to get rid of the AOL Spyware program. Just go to Start>Settings>Control Panel>Add remove programs. Then go to AOL Uninstaller and you'll see the AOL spy program there. Uninstall it.

You do realize the last post in this thread was about 4 months ago, don't you?

But to answer your question, there are many other anti-spyware programs out there that don't hog resources or stall other programs. Search Download.com for a list.

cobdr, I was at my whits end, I found more and more problems as the days when on, yesterday, I went to back-up my data on CD and found the drivers were missing, what ever I had was eating away at my machine. After many random reboots everytime I opended a program or ran spyware, I gave in. I was lucky it was able to read the disc. Since then, not one problem.

I followed several suggestions for removing cmdservices, and vundo the dang machine kept re-booting I gave up. I hope you have success on cleaning up yours.

Chloe.... I actually did the same thing a few days ago. Complete re-install on the drive. Just like you, I figured I was out of other options. It seems to have cleared up my problem.

For those suggesting un-install of AOL's spy-zapper - I did try just shutting down that program. The result was a system crash the next time 'Command Services' hit me - at least the spy-zapper was blocking it, even though the constant notifications were annoying.

Anyway, Chloe - I'm not sure where that virus would be found, or if it might be carried in your back-up folders. I'm now wondering the same thing. Does anyone know where this thing lurks? I'd hate to bring this monster back to life.

hijacking this one as it is more likely to be responded to.

When you start your own problem thread there is a paragraph in RED TEXT immediately above the Subject Title line and it is wise to add the info indicated so others don't have to keep asking questions about your system.