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Computer help forum: Unwanted Tool Bar Removal

by: Southern_Lady957 May 29, 2004 5:10 AM PDT

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Unwanted Tool Bar Removal

by Southern_Lady957 - 5/29/04 5:10 AM

A toolbar has appeared on my computer, it happened when my daughter was using the computer and of course I get the "I don't know Mom!" answer from her. I have searched and search with no luck. I am also getting porn pop-ups. I've had this new computer 4 months and never had pop-ups until I got home Thursday night. I feel like an idiot not being able to find the culprit, but I don't know where else to turn. Can anyone help? It would be greatly appreciated.


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Re:Unwanted Tool Bar Removal

by R. Proffitt Moderator - 5/29/04 5:33 AM

In Reply to: Unwanted Tool Bar Removal by Southern_Lady957

Don't use that word that starts with the letter "i." You've asked and that's a smart move.

The web article at http://www.doxdesk.com/parasite/ not only is a quick education on these new pests, but offers explanations about why the Antivirus doesn't flag such and lists the removal tools.

Bob


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Re:Re:Unwanted Tool Bar Removal

by Southern_Lady957 - 5/29/04 6:31 AM

In Reply to: Re:Unwanted Tool Bar Removal by R. Proffitt Moderator

As soon as the doxdesk website came up it told me what parasite I have, that name came up on my virus scan last night KeenValue, I haven't been able to locate it yet, Thank you for your help!


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Re:Re:Re:Unwanted Tool Bar Removal

by Tufenuf - 5/29/04 7:07 AM

In Reply to: Re:Re:Unwanted Tool Bar Removal by Southern_Lady957

Southern_Lady957, The links below have Removal Instructions for that garbage.

http://sarc.com/avcenter/venc/data/adware.keenval.html

http://www.pestpatrol.com/pestinfo/e/euniverse.asp

http://www.kephyr.com/spywarescanner/library/keenvalue/index.phtml

Hope This Helps,
Tufenuf


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Re:Unwanted Tool Bar Removal

by Southern_Lady957 - 5/29/04 9:21 PM

In Reply to: Unwanted Tool Bar Removal by Southern_Lady957

Thank all of you who helped. I ran AdAware & found 184 infected files. Thank you very much!

Robin


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