Computer help forum: 54 mbps Netgear wireless router WGR614 v6

When you say the router is off by default, do you mean that it is powered off? If so, make sure you have the network cable attached to one of the numbered ports and then power on the router before you attempt go the sign-in page.

I had to uninstall the PPPoE software that came with the Westell to get this all to work.

We may be talking two different issues here, not really sure. Lets break it down and hopefully make it simpler to diagnose. For the moment, forget about the DSL modem. Completely disconnect it from the router. Now, lets reset the router to the default setting. On the back you will see a very small reset switch behind the metal grill, just below the antenna. With power on the router, press and hold the reset switch in until you see the power and other LED's click off (this takes about 15 to 20 seconds). This will restore the factory defaults. Once the router has cycled through the diagnostics, about 15 seconds, you should be able to talk to the router. Make sure you have the cable plugged in to the computer and one of the LAN ports, numbered 1 thru 4.

Open your browser window, Internet Explorer, FireFox, Opera, whatever you normally use. Wait for the "page not found" message to appear. Now, in the address bar type the following http://www.routerlogin.net and press enter. You should immediately get the login page, where the user name is admin and the password is password in lower case.

At this point you should be in the setup wizard. If you wish, you can type in the address bar http://192.168.0.1/basicsettings.htm which should take you directly to the first page in the router manual setup.

OK, if this all works to this point, you do not have a "router" issue, but a connectivity issue. Lets power down the router and modem and connect them up. Take the ethernet cable coming out of the modem and plug it into the WAN port of the router. Power up the modem, wait for it to completely initialize, then power up the router.

At this time, open your browser. If you get the page not found message, run the http://www.routerlogin.net again, log in with admin and password, and let the wizard run through and establish your connection. Once completed, you should be able to surf normally. If not, we can go thru the troubleshooting steps from there.

I am very confused as to why you needed to change the IP address. Was someone saying that the modem address and the router address were the same? I find this highly unlikely, though certainly not out of the realm of possiblities. More than likely, if things still aren't working, I would have two scenarios:

1.) You may be using the wrong cables, ie. a patch cable or,

2.) You need to bridge your modem.

I will wait to hear back from you as to how we should proceed. Good Luck!!!

http://www.experts-exchange.com/Networking/Broadband/DSL_Cable/Q_21176597.html notes the problem. You need to configure the Westell to be just a modem or else...

Bob

1. Make sure you have the right power supply in the router.

2. No go? Then listen to http://wtv-zone.com/caseman/halo/midi/funeralmarch.mid

Bob

I just spent the last two hours on the phone. I called Netgear Support @ 1-888-638-4327. They walked me through the reset process using 10 second intervals of on, off, back on to no avail. They said it is a faulty router and needs replaced. They gave me a case number.

I called Dell, where I purchased the router. The Tech guy was on the phone, using a remote to try things to no avail. He then called Netgaer support and stayed on the line. The person at Netgear tried to reset it also to no avail. He said he was sorry but it seems to be non-functional. He gave the Dell Support person the same case number I had earlier. I was then promised a new router. I was also provided with the Netgear Support number 1-866-237-0073. I was told that since my internet provider, Verison DSL, their Westell 6100, combination router Modem, uses the ip of 192.168.1.1 to call them to have the new router configured to have an ip of 192/168.2.1 or 192.168.3.1.

So now I wait.

Thanks to everyone for their help and support. I hope everyone remembers this if needed to tell someone else using a Westell 6100 Router Modem using Verizon DSL and a Netgear Router, mine was a Netgear WGR614 v6

Thanks again and Bob thanks for the music.


Rick

Was someone saying that the modem address and the router address were the same? I find this highly unlikely, though certainly not out of the realm of possiblities.

It is out of the realm of possibilities because Modems do NOT have and IP address nor a MAC address.

Hi,

I have problem with WGR614 router from Netgear.
It doesn't work at all. Just the power, test, internet and LAN LEDs are on.

Also, I can't login using

http://www.routerlogin.net and
http://192.168.0.1/basicsettings.htm either.

Netgear seems to be aware of it:
http://kbserver.netgear.com/inquira/default.asp?ui_mode=answer&prior_transaction_id=198951&action_code=5&highlight_info=16778233,36,62&turl=http%3A%2F%2Fkbserver.netgear.com%2Fkb_web_files%2Fn101619.asp&answer_id=63929547#__highlight

I can't even reset the router to factory default setting . Has anybody experienced same problems?

Has the router deffinitely died?

Thanks for reading

Kallimero

Hi,

unfortunately the router doesn't have warranty anymore. I bought it as used one on ebay in UK.

It has been working for 3 months without any big troubles.

I would like to buy another Netgear again on ebay but now refurbished one with 1 year warranty. But I'm not sure if Netgear accept warranty claim when the "can't login error" appears again.

Cheers Kallimero

I hope to be getting the Netgar router soon. I have to change the ip on it from 192.168.1.1 to 192.168.2.1 or 192.168.3.1

I want to make this secure that only my Notebook and my desktop can access this. I do NOT want anyone from the outside to be able to access this router.

Since I'm new at wireless routers, what do I need to do to make this Netgear router secure?

I would also like to have the option of allowing a friend or two, that are visiting the house, to be able to access this using a password. Is this possible?

Thanks for your help


Rick

It took an hour and a ahlf to getn the router setup. It is now working but not secure.

What I want to do now is to secure it so that no one can get on it. I want the option so if you come over to my house with your notebook, you can access it using a password.

Does this make sence?

I want to have things setup so if a friend is here the can access it with a password. I also want to have it so that no one else can get on.


Thanks


Rick

Hello Rick, Glad to hear you got up and running finally. So lets get started on your security question. First, understand that this isn't a ''simple'' subject. There are numerous security steps you can take, even to the point of layering them. That being said, the easiest step is to implement WPA PSK which is a wireless passkey that the router will require before it allows someone to ''connect'' to your network. So lets start there and if you wish more robustness/security, we can address that after this step.

Step one: open the router login page with

http://192.168.1.1/basicsetting.htm

You may need a different IP address such as 192.168.0.2 as you had a conflict with the modem.

Step two: Select the Set Password tag on the left side of your screen. This will take you to the password page. Put in the old password and then enter a new password in the New and confirm password fields and click apply. You will then be required to log back in with the name and new password.

Step three: Once you are logged back in with the new password, click on Wireless Settings at the top left side of the screen, just below the Basic Settings. This will take you to the wireless setup page where you will see quite a few settings. The first thing to do is to change the name SSID field to something other than Netgear. You can call your network anything you like, but just keep it simple, like your dog's name, your daughters middle name, whatever, it isn't critical.

Under Security Options you have three options, you want the one labeled WPA-PSK, check it and the information below will no longer be greyed out. Now here is the critical part, you need to generate a pass phrase that is between 56 - 63 characters long, that YOU can easily duplicate, but that no one else could guess. Here is what I did - I took my favorite book and randomly opened to a page in the middle. I then took a paragraph that was between 56 - 63 letters long, and this is what I used. I then wrote down the page number and the paragraph number that I used. You will see that note on my desk, but unless you know what book it came out of, you have almost no chance to figure it out. But YOU MUST have access to this phrase as this is what your friends must have to log in to your computer, but they will only need it one time, the first time. So enter the phrase you choose, remember, the longer the better the security. I use a 60 minute timeout, but you can make this shorter or longer. This timeout just serves as a refresh for the network and to release resources. Once you have the information entered, press Apply. At this point, your wireless computers will no longer be able to connect, until you have done Step four.

Step four: You now need to go to each wireless computer, I have five here at the house, and establish their connections. I use the windows wireless connection, but you may be using the devices own software. I use windows wireless because out of the five wireless cards I have, they are of three different brands and I just don't want to deal with that many different software packages. Windows wireless works fine and is the same on all of my XP computers. The basic steps are to look for your network first, it should show up with the name you gave it earlier, but if not, do a refresh or new scan. Once you see the correct name, you should highlight it and press the connect button. If the software is like windows wireless, it should say that this network is pass phrase protected and allow you to enter the pass phrase. In almost all cases, you will be required to enter it twice, so, go slow, type carefully, and once you have entered the phrase press OK. Assuming you typed everything correctly, you should connect and everything should work. Try opening an internet page. At this point, no one can enter your wireless network without this pass phrase, but you only need to enter the phrase one time for each computer. Thereafter, windows will hold the phrase, in encrypted form, so that everytime you boot, it will automatically connect to the network.

If you feel you need even more security, please let me know and I can guide you through the further settings available within your netgear router. Good Luck, I'm glad you finally got up and running. And, if you have any questions or problems with these instructions, please let me know.

Best Regards,

Rick,

I wish you had mentioned this earlier, or maybe you did and I just missed it. I am not familiar with that printer/wireless setup, but if it works the way I think it does, we should be able to get it setup also. The key questions I have are:

What IP address does this device use to communicate? Did it come with some documentation that may give us a clue if you don't know? Also, if possible, do you know what the MAC address is?

I'm curious as to why you invested in a wireless printer, when you could easily hook up the printer to any PC and just print over the network. The only reason I could think of is that you didn't want to have one PC on all the time just for printing, but that is just a guess. I currently have three printers, a laser on my daughter's PC, an inkjet on my wife's PC, and a multifunction printer on my PC. Any computer can print to any printer in the house and it allows us plenty of flexibility. For a quick b/w print job, we send the job to the laser. When color is required, we use my wife's inkjet or mine if she happens to be out of ink (which happens more often than I like). We can also use my multifunction to scan a document and just send it to the computer that needs it via the network. Sorry to be so long, but just trying to give you some new ideas to think about as you "grow" your network.

While you are thinking about things, I will do some investigating and try and figure out the easiest way to get your printer back online.