Computer help forum: Help, Suspecting I was ripped off

by: k6lw June 27, 2006 9:14 PM PDT

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Help, Suspecting I was ripped off

by k6lw - 6/27/06 9:14 PM

I'm fearing the technician we hired has swapped some of our components for lower quality devices. Here is my story.....

After my PC failed completely I called a computer repair company from the yellow pages.

We paid to have our motherboard, CPU, and RAM replaced. The processor/CPU was replaced with an AMD Athlon XP 2400+, this is documented in our receipt.

After getting the computer back we purchased a new GeForce FX 5500 256 MB Video card from Best Buy. Soon after only a few months with the computer the new motherboard failed, so we took the PC back.

Upon getting the computer back we began encountering problems so we inspected the system, and found the Processor/CPU to now be an AMD Athlon XP 1800+, and the graphics card to be an NVIDIA RIVA TNT 2 model 64 32 MB.

Do my concerns seem to be warranted. We called the individual tonight, and left a message, but we haven't heard back yet. What are my options, any advice, any help would be appreciated thanks.

-J

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