Computer help forum: Recovering deleted files after reset to factory default?

by: kwauer June 9, 2006 9:51 AM PDT

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Recovering deleted files after reset to factory default?

by kwauer - 6/9/06 9:51 AM

Hi all,
Does anyone know if there is a way to recover lost Word documents after a reset to factory default? My husband had a problem with our PC (Windows 2000 OS) a couple of years ago where it kept freezing up and crashing, so he did a manual reset back to the factory default (I think that's the term anyway) Unfortunately, he did this before I was able to back up all of the Word documents I had saved on the hard drive and I lost every last one of my saved files. It was all of my writings from the past few years too, so needless to say, I was devastated. Is there any type of software I can purchase to help me get these files back, and does it matter that it happened so long ago? I had no idea I could do this, but someone just mentioned to me recently that there might be a way to recover these files, so hopefully I can get some of this work back. Any help would be appreciated. Thanks so much!

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