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Computer help forum: How to find and install a sound device

by: sjschram May 11, 2006 8:03 PM PDT

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How to find and install a sound device

by sjschram - 5/11/06 8:03 PM

Mistakinly I uninstalled the sound device from my computer. It was the sound blaster. I realized it because I went to play music on Windows Media Player and it said ''Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, it might be in use by another program, or it might not be functioning properly''. I have been trying to find a sound device that I can download to install it on the comp but can't seem to find the right ones. Can anybody help me wiht this or suggest a website and a program that I can install on my comp to get the sound back. Is there anyway to retract the unistalled program from somewhere on the computer? Please help me, I'm loosing my patience.

Thank you,
Frances


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Frances, Please Try This..

by Grif Thomas Moderator - 5/11/06 8:18 PM

In Reply to: How to find and install a sound device by sjschram

It would sure help if we knew more about the computer. Operating system, brand name, model number, etc.

In the meantime, open the Device Manager (Unfortunately, you didn't tell us which operating system you're using but if XP, then RIGHT click on "My Computer" on your desktop, choose "Properties", then click on the 'Hardware' tab, then click on the "Device Manager" button.) When Device Manager is open, click on the + sign next to the "Sound, Video, and Game controllers" listing and you should see a number of devices and one will be your audio device. RIGHT click on that device, choose "Uninstall", then select "Yes/OK" when it asks "Are you sure?". Now restart the computer.. Upon restart, if the sound drivers are already on the computer, then device will be re-recognized by Windows and the drivers will be reinstalled. While it's being re-recognized, you'll see various notices indicating "New Hardware has been found", etc.

After the device is reinstalled, hopefully it works correctly. If not, then you can return the same area of the "Device Manager" and see if the audio device has a name. In addition to the brand name, etc. from above, the device name/driver information could help us find the correct driver for you.

Hope this helps.

Grif


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