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Computer help forum: my cd-rom doesn't read

by: ozlemb December 11, 2005 10:30 AM PST

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my cd-rom doesn't read

by ozlemb - 12/11/05 10:30 AM

My cd-rom haven't been worked since this so called surfaccuracy (i searched and found out it's adware program which is very harmful) infected my computer.
As soon as i realized weirdness and pop ups which i didn't install, i tried to remove them.
When i restarted my computer, windows 98 se installation window appeared and i inserted my windows cd, and followed the wizard by next, then suddenly my computer locked and i turned off. When i tried to start, nothing seen except the screen, when i pressed ctrl+alt+del, there were no running program in the list. when i clicked end session it turned off.
I started at command prompt and typed scanreg/restore, and selected the date just before the problem starting. Now it's okay except my cd-rom. When i checked out my device manager, it says working fine, but it doesn't read any cd, its power light is on but it doesn't work. I removed cd-rom from device manager and reinstalled but it still doesn't work.
How can i fix my cd-rom?

PS: I cleaned all the virus, malware, and adware
before removing and installing cd-rom driver.
I installed avg antivirus program, ad-aware, and spybot, and scanned with each of them and removed all threats.
I want to make sure everything is clear.

I posted this message to hardware peripherals and Q&A forum too.

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